The mechanic was very straight forward about what my car needed and definitely had a I can help with that disposition. Thank you
8/16/2019
PAMELA M. VERIFIED CUSTOMER
Service was great. Waiting was uncomfortable due to television and music being way to loud.
8/15/2019
Sue D. VERIFIED CUSTOMER
Service Department is always courteous and very informed as what needs to be done
8/15/2019
JAMES B. VERIFIED CUSTOMER
The service department is lacking in customer service. They did not make me feel like a valued customer, and I probably won't be returning to Auffenberg to purchase my next vehicle. Which was completely fine with the service manager.
8/15/2019
Joachim W. VERIFIED CUSTOMER
Went in because of a error code P0101 (AMF) from my cell phone. After service the error code was gone, but the whining noise of the engine what developed over the last couple days still remains. I was told it "might be most likely" the transmission.
8/15/2019
Rita C. VERIFIED CUSTOMER
Chris was very friendly, knowledgeable and courteous.
8/15/2019
Kimnerly D. VERIFIED CUSTOMER
My appointment went as planned. The parts dept was a great help in getting the part I needed in the days leading up to my appointment. Thanks again.
8/14/2019
Raymond S. VERIFIED CUSTOMER
Very satisfied. Really like working with Service Advisor Robert Courtial.
8/14/2019
Angel C. VERIFIED CUSTOMER
Great job as always!!!
8/14/2019
TONYA A. VERIFIED CUSTOMER
The wait time is horrible. Waited 2 hours to hear nothing was wrong with my teuck.
8/13/2019
Karrie G. VERIFIED CUSTOMER
I bought my car at Auffenberg and bring it in for Auto Butler. I live too far to bring it in for routine work. I skipped my last Auto Butler appointment so I haven’t been here for a year. Since the last time I was here the service staff was more attentive (they were good before but now better), the waiting room had snacks and 2 iPads for customers use while waiting. Nice touch that wasn’t there the last time. Very happy but have never been dissatisfied with Auffenberg
8/13/2019
Joshua G. VERIFIED CUSTOMER
Chris Dunn was very friendly. He explained everything thoroughly to me and was honest. That means a lot to me
8/13/2019
Patricia G. VERIFIED CUSTOMER
If this is for the 350Z, i no longer own that car
8/13/2019
Nicole S. VERIFIED CUSTOMER
Gentlemen who checked me in was fantastic!
8/11/2019
Brandon A. VERIFIED CUSTOMER
I appreciate all the help and working to get me a loaner car while repairs were made.
8/11/2019
Matthew H. VERIFIED CUSTOMER
Excellent service !!!A+
8/11/2019
Shannon W. VERIFIED CUSTOMER
They were awesome! Timely, respectful, and returned my vehicle cleaner than I left it. A+!
8/11/2019
Danita S. VERIFIED CUSTOMER
I appreciate you efforts in making my experience a great one.
8/10/2019
DARIN V. VERIFIED CUSTOMER
It took over 3 hours the service manager and customer service rep was very nice but nothing was offered to compensate me for my time. Free tank gas and or cleaning of my vehicle inside and out.