Service was great. Greeted immediately, nice and friendly dispite the horrid heat wave. Never complained about anything. Funny interactive and courteous.
7/21/2019
Angela O. VERIFIED CUSTOMER
My suv is now pulling to the right and the wheel is shaking if you go over 50 miles an hour. It had no issues before service. I will be calling on Monday to discuss this issue.
7/21/2019
Lorrie M. VERIFIED CUSTOMER
Joanna, even though new, was great in handling everything needed.
7/20/2019
Lindsay P. VERIFIED CUSTOMER
Thank you for getting me in 20 mins before my appointment and washing my vehicle. Very courteous staff and clean waiting area.
7/20/2019
Patricia G. VERIFIED CUSTOMER
Mr. Courtial, Mr Hollkenkamp,& the sales manager, I'm sorry I forgot his name, were all very pleasant, friendly, courtes and treated me like they cared and not like they just wanted to mske a sale. Ive dealt w/Mr Courtial for 11-12 yrs and always with respect & for my well being.
Process was too long, but end result was worth it...thank you much gentleman.
Ms Glover
7/20/2019
Natalie S. VERIFIED CUSTOMER
The service was quick.
7/20/2019
Louise D. VERIFIED CUSTOMER
Rob was very polite and friendly. He serviced our car, and made us feel good about the repairs. We can now go on vacation knowing our car is safe. So, thank you Rob. We will be sure to come back to you for the next time.
7/20/2019
Andy G. VERIFIED CUSTOMER
Staff were friendly
Service was quick
7/20/2019
JOHN Y. VERIFIED CUSTOMER
It’s the same complaint I have every time. Appreciate that you wash the car, but wish you would dry it. We always end up having to rewash because of the water spots that look terrible.
7/20/2019
Joyce D. VERIFIED CUSTOMER
Very nice service representative.
7/20/2019
Coya B. VERIFIED CUSTOMER
Came in for service yesterday. Oil change and tire rotation. Car starting making noises after rotation. Brought car in today was quoted a 145 diagnostic fee to say I needed tires as they were clubbing.Once rotated yesterday never was it a recommendation of replacing tires or the clubbing of. Is there not a Quality Assurance check when rotating tires. The sound is still present and was not noticeable until after the rotation. I was charges 79.00 for something that could have been recommended yesterday when serviced. Why would you even rotate a tire that has from what said clubbing? Definitely not satisfied! Tires are still under warranty from Firestone. It was also recommended I not purchase performance tires. When I purchased the car it came with performance tires so what would be a legitimate reason to stop now. Answers needed.
7/20/2019
Brian G. VERIFIED CUSTOMER
Good service as always
7/20/2019
ROBBY R. VERIFIED CUSTOMER
2 hour wait with a scheduled appointment
7/20/2019
Coya B. VERIFIED CUSTOMER
After tire rotation the car is running extremely rough. Called afterwards and asked to leave a message
7/19/2019
Larry E. VERIFIED CUSTOMER
Fast service
7/18/2019
William W. VERIFIED CUSTOMER
Rob was extremely helpful and accommodating regarding the servicing of my maxima. Overall, an outstanding experience that exceeded my expectations!!
7/18/2019
Maryanne S. VERIFIED CUSTOMER
Friendly service and job was done quickly.
7/18/2019
Mary F. VERIFIED CUSTOMER
Nice staff.
7/17/2019
Ron E. VERIFIED CUSTOMER
2013 CVT transmission is bad. Nissan charged $700 plus to diagnose car but is not willing to fix the transmission which has given thousands of customers headaches. Me & my wife will never buy another Nissan product after this experience.
7/17/2019
Dave B. VERIFIED CUSTOMER
Rob Courtial always does a great job as my service advisor!