Auffenberg Nissan Auto Repair Service

The service was excellent from the time I drove into the service center until I drove out of the Service Center. Everyone did their job. I was very impressed.

I was completely satisfied with my service& sales man was very professional,knowledgeable& helpful...

The service assistant and technicians were very professional and did a great job.

Service crew was polite and professional.

Very professional service in customer service and very friendly And very friendly

We love Marcus Costa our Sales man

Always excellent service by the Auffenberg team.

I dropped my car off and ask if I can be lifted around the corner back at work and was told No it was scorching hot outside and I have asthma i almost has a attack I just think it was very unprofessional that they couldn’t provide me transportation around the corner then just to tell me no I’m very unpleased and upset about that my life was tampered with because of my asthma and I’m just glad I made it back in time

I thought I could trust the professionals when it came to my SUV. I guess since I'm a woman the professionals at Auffenberg thought they could take advantage of me. I should have known better than to go back. When I first brought my SUV in Kyle greeted me and was very polite. I explained to him that the lift gate would not latch. He informed me that the diagnostic would cost $146. I refused to pay that when I felt it was something simple. I drove out with the lift gate bouncing open with every bump. Thanks to "You Tube" I flipped the the switch with a screw driver and low and behold it was latched! Something so simple, even a woman could do it! Today I returned for the expensive diagnostic. I was told that it would cost $1,300 to fix because the mechanism had gone out and luckily they had the part in stock. Something told me to leave. I told him that was ridiculous and I left. When I went to pick up my son I mentioned what was going on. The father ""You Tubed" it and LOW and BEHOLD it said to disconnect the negative charge on the battery for 15 min. It works just perfectly now and it cost me nothing other than throwing away $146 for a diagnostic test which was a scam! I have never been so disappointed in the so called "professionals" in my life! How satisfied am I with your service? Not at all satisfied! Furious! Disappointed! How can you make me satisfied? Give me my money back, apologize for trying to take advantage of me(all women) and truly be a place where a simple 15 min fix doesn't cost $1,300! Shame on you Auffenberg!

Very helpful and thank you very much

I was taken care of in the manner that I always am,with excellence.

The service team at Nissan did a wonderful job!

I thank Rob for taking good care of my car.

Service rep was very knowledgeable and professional

Kyle was very professional, kind, and courteous. He went over what was needed, and called to let you know of any additional services were required. All in all I was satisfied with your service.

First time there.. great customer service.

Robert was awesome, he followed through and kept me appraised of everything that was going on...nothing but first class service!!!

Satify

Excellent service. Nice job done by entire staff.

I have been getting my oil changed here for almost 4 years now and the service department staff is always friendly and gets me in and out.