Great service! Even though I spent over three hours at the dealership, I was informed periodically on a progress and correct timeline for completion was provided to me.
6/7/2019
Jean W. VERIFIED CUSTOMER
On time with the appointment and liked the car wash
6/7/2019
Ron E. VERIFIED CUSTOMER
Great service
6/6/2019
DANIEL M. VERIFIED CUSTOMER
Had a 9:40 am appointment for an oil change. Waited 2 hours for the work to be completed. Was told the 9:40 time was “check in” time not the appointment time. That was/is total BS. I purchased my Armada in 2011 and have been having the car serviced by Auffenberg since then. Not sure what my future service needs holds.
6/6/2019
Linda F. VERIFIED CUSTOMER
Great job. Thanks
6/5/2019
James D. VERIFIED CUSTOMER
Great service
6/5/2019
Nong L. VERIFIED CUSTOMER
Kyle was very nice. I am very satisfied with the service.
6/5/2019
Angel C. VERIFIED CUSTOMER
Great job by all! The desk employees are always very polite and helpful. I have been to Auffenberg many times and they have always taken good care of me and my car!
6/5/2019
Dunya M. VERIFIED CUSTOMER
Great service
6/5/2019
Larry W. VERIFIED CUSTOMER
I'm not likely to do surveys
6/5/2019
MAKISHIA B. VERIFIED CUSTOMER
Nissan is a money hustler. Charged me $150 to do NOTHING. I still have to find someone else to do the work. This is not a surprise, not the first time Nissan has charged me to do nothing
6/5/2019
Jean S. VERIFIED CUSTOMER
It took forever just for a oil change and I had an appointment
6/5/2019
JENNIFER G. VERIFIED CUSTOMER
I received quality service
6/5/2019
CHANDA T. VERIFIED CUSTOMER
Rob, was very professional and helpful.
A plus?, for him.
6/4/2019
Dianne M. VERIFIED CUSTOMER
loved Rob..so helpful
6/1/2019
Eugene B. VERIFIED CUSTOMER
Great service
6/1/2019
ROBERT L. VERIFIED CUSTOMER
Good job
6/1/2019
James M. VERIFIED CUSTOMER
Got our appt when we wanted and work was done promptly.
6/1/2019
Constance B. VERIFIED CUSTOMER
I received a text stating that my car was done but to allow them 10 - 15 minutes before picking it up. I arrived a little over an hour after receiving the text and was told it was not ready because it had not been washed. I took the care without it being washed because I had errands to get done and it was already late in the day. Why text that it is done when it is not. If you want to wash it than wash it and then text. Oh and the paperwork was not done either.
5/31/2019
DANIEL C. VERIFIED CUSTOMER
As always the service department did a great job and Kyle was very helpful and
Professional.
Thanks