Staff was great, although I came in for a new battery.
And my total bill was $199.62, that is ridiculous!
11/16/2018
Betty S. VERIFIED CUSTOMER
I was very satisfied with the service I received. The employees in the service department were very professional. The waiting area was neat and comfortable. The coffee was good too. Thanks so much?
11/15/2018
STEVEN S. VERIFIED CUSTOMER
The lady who checked me in was very helpful and I got my car back sooner than expected
11/15/2018
Teirra J. VERIFIED CUSTOMER
None
11/15/2018
VICTALINO J. VERIFIED CUSTOMER
Tanks
11/15/2018
KENNETH M. VERIFIED CUSTOMER
Chris Dunn is the very BEST Service Technician that Auffenberg has or has ever had.
11/15/2018
Mattie W. VERIFIED CUSTOMER
My auto butler experience was less than par...they sealed dirt and bugs into the process and my seats where not as clean as expected...I was very disappointed and dissatisfied. The cost added for this service should be optional and not forced especially if the actual service isn’t thorough
11/14/2018
Calvin H. VERIFIED CUSTOMER
I miss Travis. With Travis,my customer service experience and satisfaction was unsurpassed good it was awesome. What a great lose to your company to have him no longer in the service department. Please get him back. Thanks
11/14/2018
SUSAN C. VERIFIED CUSTOMER
Thanks
11/14/2018
CATHERINE B. VERIFIED CUSTOMER
Very friendly staff. Convenient night drop off. Was finished when expected. Did not have to wait when picking up. Very happy!
11/13/2018
JADA E. VERIFIED CUSTOMER
Yes it was very fast service and a nice young lady waited on me she was very nice and efficient I believe her name was Elena Fulk. Everyone was great
11/13/2018
DONALD M. VERIFIED CUSTOMER
I don't like my phone conversation recorded. Make it so I can opt out. Do not call me. Thanks.
11/11/2018
JAY R. VERIFIED CUSTOMER
Great job
11/10/2018
RICHARD M. VERIFIED CUSTOMER
My wait time was excessive. I was there at 0830 for a 0900 appt. I was there for 5 1/2 hrs. I was told night drops were taken in first. Your appointment system means nothing if you take night drops in first. By that standard if I drop off at 0600 I have a better chance of getting out before the first scheduled appointment.
11/10/2018
THOMAS G. VERIFIED CUSTOMER
Takes to long.
11/9/2018
DOUGLAS A. VERIFIED CUSTOMER
The auto butler job on my Rogue was wonderful, but I had to wait over 3 and a half hours for it to be done. The service manager, Rob, does a terrific job.
11/9/2018
Vicki R. VERIFIED CUSTOMER
I was disappointed that y’all didnt vacuum or wash the car like my last service visit, just a month and a half ago. I understood that was a regular park of my service visits. Disappointed
11/9/2018
Barbara W. VERIFIED CUSTOMER
Terrance was very helpful and courteous
11/8/2018
Shayne S. VERIFIED CUSTOMER
Excellent, friendly professional staff and service.