I keep getting texts and phone calls from Auffenberg at this number: ****-****-xxxx. I do not have a car being serviced by you and I have called and texted and spoken to customer service agents about this. You have the wrong number. I am not Lorraine.
10/25/2018
James W. VERIFIED CUSTOMER
Timely. Professional. However vehicle was not washed.
10/24/2018
Ronald C. VERIFIED CUSTOMER
I was told by one person a service should take no more than an hour so I opted out of getting a rental. Turns out it takes 4 hours and now I have to make another appt because there were no rentals available today. Not happy at all. After this lease is up I will not be coming back to Nissan.
10/24/2018
LINDA M. VERIFIED CUSTOMER
Friendly customer service!
10/23/2018
Ulisses P. VERIFIED CUSTOMER
Service sucked they took all day and did nothing to my car dont believe they even worked it how can a nissan place not know whats wrong with the car
10/22/2018
DENISE B. VERIFIED CUSTOMER
My car went in for an issue a couple weeks ago. After I got it back it wS worse. When I finally got it back in to be looked at there was an issue that was not there before it went in and they want me to pay $700 for it. Last time car went in for oil change they forgot to put cap on oil and it all ran out in my driveway. I have no confidence in what they tell me or what they actually work on. Very sad. Auto butler also cleaned car right over bugs and when I took it to be detailed they told me they could not get bugs out due to that. Pitiful!!
10/22/2018
RICKEY M. VERIFIED CUSTOMER
Great service team. This is the only place I trust taking my car.
10/20/2018
LOIS S. VERIFIED CUSTOMER
I always receive great service.
10/20/2018
ANN H. VERIFIED CUSTOMER
10/19/18
My oil change today was supposed to cost $24.95. But the bill was $41. I called and left a message for Travis regarding this but no one returned my call. Please call me at ****-****-xxxx.
Thank you. ANN H
10/20/2018
CHARLES T. VERIFIED CUSTOMER
I feel I was talked into something I didn”t need
10/18/2018
Clyde P. VERIFIED CUSTOMER
Travis was amazing and he is such a great face for the service department. He really went out of his way to make us feel welcome there for our first service and recall repair!!! I highly recommend him and appreciate how friendly he was!
10/18/2018
Carol G. VERIFIED CUSTOMER
Everyone was so friendly, I told them I didn’t want to see them again , except for my next oil change.
10/18/2018
Mark F. VERIFIED CUSTOMER
Satisfied with the service as usual.
10/18/2018
SANDRA H. VERIFIED CUSTOMER
Auto Technician Robert was very courteous and knowledgeable. Able to answer all my questions about my vehicle. Very satisfied with my visit and the work to my vehicle. All the staff there are friendly and helpful. Thanks Augfenberg team!
10/17/2018
EDWARD S. VERIFIED CUSTOMER
NA
10/16/2018
Tawanda J. VERIFIED CUSTOMER
I went for a simple oil change customer service was wonderful.I will be returning in a few weeks for a transmission change.
10/16/2018
Sherry S. VERIFIED CUSTOMER
We were so impressed by the kindness and flexibility of your staff! They were wonderful and we walked away 100% satisfied. I would definitely come back!
10/15/2018
Ivan B. VERIFIED CUSTOMER
Travis worked very hard to ensure that my car got fixed and I didn’t miss my meeting. Very impressive since I stopped in without an appointment. Thank you for great service!
10/14/2018
Leonard H. VERIFIED CUSTOMER
Good job. Thanks
10/14/2018
JENNIFER K. VERIFIED CUSTOMER
Travis was awesome!! He took care of everything with urgency. Thank you Travis for giving awesome service!