Exceptional service very friendly. How was very satisfied with the Of the technician
8/3/2018
Brian D. VERIFIED CUSTOMER
The forward collision Radar error is constant and that has collision avoidance braking, and cruise control disabled. We selected the Murano Platinum for the safety and comfort features. If I wanted a car with none of the features the we would have paid a lot less. My wife deserves better treatment while you “hunt down a part”. I have been notified by text twice that my car is done and How was your service when the car wasn’t even in the shop.
So since you are concerned about my opinion you need to put her in an equivalent loaner until you completely resolve this problem.
8/3/2018
NATHAN W. VERIFIED CUSTOMER
Forward collision radar is still malfunctioning. It's given me the unavailability error 4 times in the past 24 hours. I already opened a case with Customer Affairs.
8/3/2018
Penny B. VERIFIED CUSTOMER
Please reduce the lead time. We shouldn’t have to book 6 weeks out.
8/3/2018
TANYA K. VERIFIED CUSTOMER
The lady who checked me in seem to be in a bad mood. Car was not washed.Time it took to do my car was very good.
8/3/2018
JAMES V. VERIFIED CUSTOMER
No need
8/3/2018
Linda C. VERIFIED CUSTOMER
The man who greeted me and returned my car to me was very accommodating, polite with a little bit of humor. I appreciated his service. I was a little disappointed with the auto Butler. I thought the interior could have been a little cleaner on the dashboard and counsel. However I was appreciative of a nice clean car again though. Thank you
8/2/2018
David S. VERIFIED CUSTOMER
Waiting on service to be completed & was waiting over 3 hours. I was never notified the vehicle was done. No one called my cell phone, I finally asked if the service was complete?? If had been done for some time & everyone walked past me for hours. There was a message on my home phone when I arrived home. Not a good experience!!
8/2/2018
RICHARD G. VERIFIED CUSTOMER
Auto Butler service takes to long
8/2/2018
David C. VERIFIED CUSTOMER
Great service
8/2/2018
DONALD E. VERIFIED CUSTOMER
Fast Service
8/2/2018
JOHN D. VERIFIED CUSTOMER
Rob took good care of me!!! Pleasure working with him
8/2/2018
CHARLES A. VERIFIED CUSTOMER
TJ, please call me-/- ****-****-xxxx.
8/1/2018
JULIA W. VERIFIED CUSTOMER
Great service!
8/1/2018
JOYCE K. VERIFIED CUSTOMER
Dereck Thomas was a gold standard for salesmanship. The finance officer Mark was efficient and explained clearly options available as well as finance for our loan. I am looking forward to service and maintenance being as professional in the future. Thankyou Dereck and Mark.
8/1/2018
ANGEL C. VERIFIED CUSTOMER
Both gentlemen I worked with were great!
7/31/2018
Yetta P. VERIFIED CUSTOMER
Travis was awesome as always. He followed up with me about other things that I need to have done like he promised and I appreciate that.
7/31/2018
SHAKENYA L. VERIFIED CUSTOMER
In and out
7/31/2018
CATHEY K. VERIFIED CUSTOMER
Travis is always Exceptional He goes the extra mile Awesome From Ms.Kinnon
7/31/2018
JAMES M. VERIFIED CUSTOMER
We came in without an appointment and they were able to work us in. Really great.