Chris was pleasant, personable, helpful, & knowledgeable.
4/8/2022
Kevin L. VERIFIED CUSTOMER
They did an excellent job on my Rogue. Very satisfied!
4/8/2022
Karen L. VERIFIED CUSTOMER
Service was excellent it’s the design flaw of the 2021 Nissan Rogue. Rear braking way to sensitive. Bulletin ntb21-114 Can’t even back out of my driveway without the damn thing braking. Wish I knew this before I purchased!
4/7/2022
PATRICIA A. VERIFIED CUSTOMER
Thank you you saved the day
4/7/2022
Jerika A. VERIFIED CUSTOMER
Amazing
4/7/2022
Philip C. VERIFIED CUSTOMER
Auffenberg Nissan did an excellent job fsolving my problem.
4/7/2022
KATHY J. VERIFIED CUSTOMER
Horrible service ???? My appointment for an oil and filter change and auto butler was at 10 AM. I received a text at 3 PM stating that they were taking care of the car and would contact me when the car was ready. My husband called at 4 PM and was on hold forever so he left a message. We'll now it's 5PM and no one has called. So I called 'Dakota' at 5: 15 and he stated that he called but I had no missed calls, no recent calls and no voice messages from Nissan. At 10AM and 3PM I received text messages - why did he not text me? So I asked 'Dakota' if the car was ready and he stated yes. At this time it was 5:20.
Next I received a text at 5:30 stating to please wait 10-15 minutes while he finished the paperwork. Got to the dealership at 5:50 and the service department was closed. According to the sign on the door their hours are 9-6.
So I had to pick up my car the following day. This is unacceptable ????.
4/7/2022
Kevin D. VERIFIED CUSTOMER
Customer service and wait time was excellent I am very helpful
4/7/2022
BEATRIZ A. VERIFIED CUSTOMER
Dakota was very helpful and took the time to explain to me of the repair. Good place for your automobile service.
4/7/2022
John M. VERIFIED CUSTOMER
No concerns about the service. Customer service was also great,thank you.
4/7/2022
Deborah W. VERIFIED CUSTOMER
Dakota did a great job. I was in and out in less than an hour. He said it could be 1 to 1 1/2 hour wait.
4/6/2022
Jerry L. VERIFIED CUSTOMER
The service person Jeanine was Exceptional.
4/6/2022
Rachel O. VERIFIED CUSTOMER
They did a phenomenal job taking care of me and my car today. They only had two people working in there and he still went above and beyond to back my car out so I would have an easier time leaving.
4/6/2022
Bonnie W. VERIFIED CUSTOMER
Great service. Your representative was very professional & clear about services needed at this time. I always appreciate their respectful way of doing things & feel confident that my car is in good hands.. thank you!
4/6/2022
DENISE H. VERIFIED CUSTOMER
The cost of the repair, estimated at $2000.00, which seems overpriced, is problematic. No relatively minor part should cost in excess of $1100.00. While our Murano has been the best, most reliable vehicle we have owned in 50 years, we are considering our repair options and probably will choose not to pay the cost to replace the sensor at your dealership. The staff was pleasant, friendly and professional.
4/6/2022
Tashia H. VERIFIED CUSTOMER
Everything went well all question answer
4/5/2022
Tenika F. VERIFIED CUSTOMER
Awesome customer service as always.
4/5/2022
Teresa C. VERIFIED CUSTOMER
great experience and communication on update of my car repair.
4/3/2022
Letrice Y. VERIFIED CUSTOMER
I always receive great service at Auffenberg Nissan.
4/2/2022
Deona B. VERIFIED CUSTOMER
Loved the guy who serviced us today. A appreciate the wealth of information given to me about my vehicle.