Chris is always a pleasure to deal with. He is always cheerful and helpful. He is definitely an asset to your company!!
3/4/2022
Diana J. VERIFIED CUSTOMER
Great Job
3/3/2022
ALEXANDRA P. VERIFIED CUSTOMER
I was accosted by Jeanie upon arrival for being 5 min late. I informed her that I had spoken with someone earlier that day and stated that I was coming from work and would likely be a few minutes late due to traffic and that individual had told me that was no problem. She continued to berate me like a grade school principal talking down to her student and threatened not to complete the service that was scheduled. The most unpleasant experience I have ever had and this is my third auffenburg car. Makes me question continuing business in the future if this is how employees are allowed to treat customers, especially ones who have the courtesy to call hours in advance to let them know they are going to be literally 5 min late.
3/3/2022
Robert M. VERIFIED CUSTOMER
Great job. Completely satisfied.
3/3/2022
Joseph G. VERIFIED CUSTOMER
Job well done
3/2/2022
BOBBI B. VERIFIED CUSTOMER
Courteous.
Professional.
Scratch-off coupon was a pleasant surprise.
3/2/2022
TYLER J. VERIFIED CUSTOMER
Great service
3/2/2022
MYRON C. VERIFIED CUSTOMER
Good Job
3/1/2022
Donald G. VERIFIED CUSTOMER
The service writer was very knowledgeable and courteous.
3/1/2022
SHEILA M. VERIFIED CUSTOMER
Jeanine was very nice and very informative
3/1/2022
DEANNA L. VERIFIED CUSTOMER
Staff was professional and courteous. Very pleasant experience.
3/1/2022
JUSTIN E. VERIFIED CUSTOMER
I still haven’t found out what specifically was done with the door. We’re they able to pop the dent or was a new door required? If so, was ceramic coating replaced?
3/1/2022
Delisa J. VERIFIED CUSTOMER
Great experience… the young lady who checked me in was very professional. She explained everything and told me I could return for a complementary car wash.
3/1/2022
VIRGINIA N. VERIFIED CUSTOMER
As always you went above and beyond in service, reliability,and customer satisfaction
2/28/2022
CELSA V. VERIFIED CUSTOMER
The customer service was amazing! The time it took for them to diagnose the issue, and even fix some other ones was amazing! Unfortunately only half of my problems I took my Nissan in for was resolved. My car no longer overheated, but about 15 minutes into my drive home. My car heater started blowing cold air. I look forward to getting my car serviced more with Auffenberg.
2/26/2022
**** M. VERIFIED CUSTOMER
Service was great
2/25/2022
MARY W. VERIFIED CUSTOMER
Above n beyond service, HOWEVER, please stop not picking on the price of all services offered. I would think that after paying $2300.00 for service charging for a test run at $100 is utterly ridiculous and not quite the way to establish return customers.. however mark and Jeanine saved the day! And my mechanic deserved a steak dinner. All in all, job very well done and thank you
2/25/2022
ALEXANDER E. VERIFIED CUSTOMER
The service department never fails to exceed my expectations. They go above and beyond for the customers. Would recommend