Everyone was very helpful during this car buying experience.
1/1/2022
BRIAN L. VERIFIED CUSTOMER
Friendliness is always a winner
1/1/2022
Angela F. VERIFIED CUSTOMER
Excellent customer service
12/31/2021
Mark M. VERIFIED CUSTOMER
Very friendly staff in service area. You need to know this is not Mark’s car. It is mine - Debbie. Not sure why everything regarding this vehicle is referred to him
12/31/2021
SHARON E. VERIFIED CUSTOMER
I still have auto butler and was offered things I don’t need yet, but other than that everything was good.
12/30/2021
Latora W. VERIFIED CUSTOMER
I have absolutely no complaints about my appt. yesterday. I don't recall the gentleman's name who assisted me at front counter of the service center, but he was very polite and professional. Kudos to him!!
12/30/2021
THUY C. VERIFIED CUSTOMER
Tarell is amazing. He is everything that an establishment would hope for in terms of excellent customer service!
12/29/2021
Amanda F. VERIFIED CUSTOMER
Thank you for the continued good service..I know my cars in good hands
12/28/2021
Angela P. VERIFIED CUSTOMER
I was in and out of the dealership. I appreciate that…
12/28/2021
Sharon B. VERIFIED CUSTOMER
Awesome job to the service tech.
12/28/2021
Tim R. VERIFIED CUSTOMER
It took a very long time for my car to be completed especially since I had an appointment. That combined with not having a courtesy shuttle proved to be a huge inconvenience for my family.
12/28/2021
Jerry S. VERIFIED CUSTOMER
Brittan was very helpful and knowledgeable, I appreciated the time he took with me. The service team took care of a clip I needed underneath my car and I appreciate that very much. Thank you all for your help and the prices seemed reasonable to me. Thank you!
12/28/2021
Bridgette S. VERIFIED CUSTOMER
Everyone Was Great
12/24/2021
Kimberly R. VERIFIED CUSTOMER
I wanted my car wash but it didn’t happen! Otherwise, service is great!
12/24/2021
NORMA J. VERIFIED CUSTOMER
Tarell was very helpful, polite, respectful and professional which was very much appreciated.
12/23/2021
Eric B. VERIFIED CUSTOMER
The tire pressure sensors were not fixed under warranty and the quote for repair was outrageous. There is an easy way to detect which are defective. You can't fool all of the people all of the time.
12/23/2021
Etta G. VERIFIED CUSTOMER
Terrell was extremely nice and greeted everyone as they approached the service desk.
12/23/2021
Barry T. VERIFIED CUSTOMER
My service advisor Tarrell Russell took good care of my vehicle and kept me appraised of the progress along the way.
12/22/2021
Jill S. VERIFIED CUSTOMER
Very nice friendly people
12/22/2021
Geneva D. VERIFIED CUSTOMER
Service was excellent as always, but I was surprised to see I had been charged $8.88 for asking to have my contact information updated. I was further surprised that despite charging me to update the information, I was given paperwork back that still had the incorrect information. I did call back and confirm all changes/updates with someone in the office. I have always been very pleased with our service at Auffenberg, just didn’t expect a clerical update to have a charge.