Apparently, I needed fluid replacements but, it was never brought to my attention. When I returned home, I tried calling back numerous times. No one answered. Had an operator send an email to service for me requesting a call back again. Never did receive a return call. Didn’t seem like very good customer service.
Rdeana Thomas
8/15/2021
Cesareo R. VERIFIED CUSTOMER
Great service rendered as expected!! Thank you!!! CR
8/14/2021
Timberly W. VERIFIED CUSTOMER
I was accused of hitting something in my brand new vehicle after the tech said my wheels were bent and that I needed two wheel at almost 1300$..
8/14/2021
Kayla P. VERIFIED CUSTOMER
Chris was very kind and personable when dropping off and picking up my car. He walked me through all the paper work and even gave me some heads up for next maintenance and what to expect. Overall it was a good experience! I’m used to minimal contact with service technicians but this was a pleasant surprise, especially in the unknown times. My car was done quickly and runs like a charm! Thanks Auffenberg’
8/13/2021
Peggy R. VERIFIED CUSTOMER
Yes, I am pleased with your service. I really appreciate the car wash,also.
Thank you!
8/13/2021
Kim H. VERIFIED CUSTOMER
Service was great. Upset over the quality of my Nissan.
8/13/2021
KAREEM W. VERIFIED CUSTOMER
Great service!!
8/13/2021
SHERRY W. VERIFIED CUSTOMER
It was long but I had several things done. Everyone was very courteous.
8/13/2021
Linnie C. VERIFIED CUSTOMER
It was not communicated to me that my vehicle will not be ready when I was expecting to pick it up on the following day but customer service corrected the problem and gave me a rental car everything else went fine
8/13/2021
Sheila M. VERIFIED CUSTOMER
I want to thank Chris for his service he was a good help with me he had took his time with me with my paperwork & my car Chris keep up with the good work you did a Awesome job today I thank you SheilaMillender
8/12/2021
Kim E. VERIFIED CUSTOMER
Great service
8/11/2021
Leigh H. VERIFIED CUSTOMER
Very congenial. Kept me informed through the entire process. Very knowledgable.
8/11/2021
Erin L. VERIFIED CUSTOMER
When I made the appointment the lady who scheduled me told me that it would take under 30 minutes so I came on my lunch break and it ended up being an hour and half before I got my car back. Therefore I was late for work and had to take leave because of how long I was gone.
8/11/2021
Dwayne T. VERIFIED CUSTOMER
Everything was good except....under my radio it did not get cleaned. Everything was out of there except a pen and a small bottle of sanitizer but it was not cleaned.
8/11/2021
Juan I. VERIFIED CUSTOMER
Actually everything was ok very professional. I didn’t receive the paperwork of the scan; if I paid for it, I should have been given the information/report. Juan I
8/11/2021
LYLIA H. VERIFIED CUSTOMER
All very accommodating!!
8/11/2021
LAVORGIA D. VERIFIED CUSTOMER
Glad to fill out survey
8/10/2021
John G. VERIFIED CUSTOMER
Got the job done in less time than predicted.
8/9/2021
Leo L. VERIFIED CUSTOMER
I own a Leaf. Only upon my arrival did I learn that all Leaf-qualified techs only worked during the week. Had my scheduling rep made me aware of this, I would have set up a week day appointment. Your scheduling rep (upon further reflection) didn’t even know that a Leaf is an EV. Had to explain that to her.
8/9/2021
Gregory G. VERIFIED CUSTOMER
I got a nail in my tire coming to get my Nissan pathfinder in my car and you clowns told me there's no way to help me because techs didn't have time it was 3.40 pm thank for carrying ???? I spent 54000 dollars + had every service done at this place and you guys could even help me get back on the road you guys told me to go somewhere else like Dobbs or else where there's no wonder you're sales are in the Tank thanks I won't be buying a new Nissan at this place signed Greg Grotefendt