Service Department was great. However, the department responsible for scheduling appointments was disappointing. We scheduled a service and AutoButler appt and received email confirmation. Despite such, the actual AutoButler appt was never booked and this never completed requiring an additional appt.
7/1/2021
Dawn N. VERIFIED CUSTOMER
My Service Advisor kept me updated about the status of my vehicle. He was friendly and professional. Despite the long wait, which was due to the diagnostic and other services performed on my vehicle, I have no complaints. I especially appreciated that my car looked brand new when I received it [it appeared that my car had been washed sometime during the service].
Overall. I had a great experience.
7/1/2021
Milagros H. VERIFIED CUSTOMER
Thank you for providing such outstanding service. The quality of work that was put in detailing my vehicle top notch. With service like that, I will be a forever customer. Again, Outstanding service all the way around.
7/1/2021
AMANDA B. VERIFIED CUSTOMER
The issue that I took my vehicle in for wasn’t entirely resolved. Now I’ve spent money and have to bring my vehicle back in.
7/1/2021
LAMARCE T. VERIFIED CUSTOMER
The prices do not have to be as high as they are at the service location.
7/1/2021
SKYLAR B. VERIFIED CUSTOMER
I am always please with Aufenburg Nissan.
7/1/2021
AGNES D. VERIFIED CUSTOMER
Just very friendly and very accommodating. Very pleased
7/1/2021
Betty A. VERIFIED CUSTOMER
Car was done in a very timely manner ws very satisfied s
6/30/2021
Terry R. VERIFIED CUSTOMER
Great job
6/30/2021
Cristeta S. VERIFIED CUSTOMER
Terell did a wonderful job. Thank you
6/30/2021
BOBBI B. VERIFIED CUSTOMER
Great job. Polite, efficient and professional service.
6/30/2021
DAVID S. VERIFIED CUSTOMER
Happy with my service advisor and visit today
6/30/2021
Charles S. VERIFIED CUSTOMER
Tarrell was awesome and the work was done really quick. Thanks.
6/30/2021
Henisha W. VERIFIED CUSTOMER
Chris provided amazing customer service.
6/29/2021
Phylis M. VERIFIED CUSTOMER
I’m satisfied with the service I received. Thank you
6/29/2021
Don R. VERIFIED CUSTOMER
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6/29/2021
Dawn B. VERIFIED CUSTOMER
Courteous advisor and great service
6/28/2021
Sarah S. VERIFIED CUSTOMER
Awesome customer service
6/28/2021
Novena W. VERIFIED CUSTOMER
Great service great staff all good
6/27/2021
Allison J. VERIFIED CUSTOMER
Chris was amazing! My transmission went out while traveling from Kentucky to O’Fallon and Chris was professional, prompt and supportive. He stayed in communication with me from the start and answered any question I had. I’m so grateful for Chris and for your dealership!