Oil change and had a headlight out. They told me the price to replace the headlight was $149 plus $18 for the bulb. I asked them to confirm that the issue was just the bulb and if so I will buy the bulb and put it in my self. Was advised that I will have to remove my front bumper In order to install my headlight that’s the reason it cost $149 to install. I told the advisor that is wrong. That you can see the bulb spot when the hood is open. He called me and back and confirmed that the bumper has to be removed. I bought the bulb and changed it in the parking lot in less than 2 mins. Went in and told them how inaccurate their info was and I got charged 35 for the bulb. I was so aggravated.
2/12/2021
Travis V. VERIFIED CUSTOMER
Great service! Car was fixed the first time. Friendly staff.
2/12/2021
ADAM R. VERIFIED CUSTOMER
Your service tech Brittin is great! It would be a disservice to your company if you lost that guy. Picture this, You pull in somewhere theres a guy with mask he's like give me your money? You have a thousand bucks on ya and your mad, pissed, and upset, so you hand it over.
Then picture this there is a different masked man, he's like give me a thousand bucks! But he works at Nissan and his Name is Brittin. Your like, Sure! This guy is awesome! I've never been happier to give over a grand and I got my car fixed. Thank you Britton!!! Great Service, went above and beyond!!!
2/12/2021
JILL S. VERIFIED CUSTOMER
Thanks
2/12/2021
Jim S. VERIFIED CUSTOMER
Great service from Chris Dunn very happy with all his help and knowledge
2/11/2021
Lori R. VERIFIED CUSTOMER
None
2/11/2021
BRYAN R. VERIFIED CUSTOMER
I’m always happy with their service.
2/11/2021
Tina S. VERIFIED CUSTOMER
They were all very courteous and informative. The gentleman who mainly assisted me answered all my questions and was patient enough to listen to them all.
2/11/2021
Chris H. VERIFIED CUSTOMER
Fast and friendly
2/9/2021
Bryan W. VERIFIED CUSTOMER
I'm not sure if it was addressed with the tech that worked on my vehicle or not but I stated that my windshield washer fluid dribbles out and only cover the lower third of the windshield and it wasn't addressed. I'm getting fed up with having to waste my time to keep bringing this car up there and being inconvenienced without any thought.
2/9/2021
Generoso R. VERIFIED CUSTOMER
Good customer service rendered by Brian. Amazing!
2/9/2021
Alan K. VERIFIED CUSTOMER
Friendly and prompt service.
2/9/2021
Mary F. VERIFIED CUSTOMER
Chris was great and my car looks wonderful. Fast and efficient.
2/9/2021
Keith G. VERIFIED CUSTOMER
I had an appt at 945 for a basic oil change. It was not done till 1145
I will not be back
2/9/2021
Kim F. VERIFIED CUSTOMER
Great experience! Very friendly, helpful!
2/7/2021
DOMINIC F. VERIFIED CUSTOMER
The staff was really nice to me and the services I asked for were done quick and clean. I couldn't ask for a better experience.
2/6/2021
Dawn B. VERIFIED CUSTOMER
The service was great! Advisor stated would take an hour but it only took 30 minutes!
2/6/2021
JAMES J. VERIFIED CUSTOMER
All good
2/6/2021
ANISSA S. VERIFIED CUSTOMER
The guys at the Nissan shop were amazing. I will bring my new Jeep back for service to this shop.