We have been customers of Auffenberg a long time. It has been several years since we have been with Auffenberg Nissan but we have become a custom to Auffenberg Ford where they have a courtesy driver that will take you home while your car is being service and pick you back up when your car is done. The service of our Nissan was excellent and service advisor was grear.
1/30/2021
Koerrea B. VERIFIED CUSTOMER
Brittain was awesome with explaining everything to me.
1/30/2021
GLADYS H. VERIFIED CUSTOMER
Staff very professional and friendly.
1/29/2021
Harold C. VERIFIED CUSTOMER
Bare minimum amount of "maintenance" provided. Tire pressures were not checked or they would have seen 1 tire was very low. Also did not review that other items were needed or suggested like brake fluid or fuel injector issues per documents provided but not addressed.
1/29/2021
DAVID M. VERIFIED CUSTOMER
There is nothing at this point that you can do to make me satisfied unless you are willing to finance the part and service I needed.
1/28/2021
Jon B. VERIFIED CUSTOMER
Very professional and prompt service.
1/28/2021
MOLLI F. VERIFIED CUSTOMER
Very friendly and helpful staff! Honored a coupon from Valvoline for an oil change so I could have it done there. Saved me some time!
1/28/2021
David J. VERIFIED CUSTOMER
Great service details and update.5 star
1/28/2021
Jay P. VERIFIED CUSTOMER
Randall was very helpful.
1/28/2021
Hannah S. VERIFIED CUSTOMER
Very friendly and went through paperwork efficiently
1/28/2021
MARY D. VERIFIED CUSTOMER
Great service and friendly people
Thank you.
1/27/2021
Angelina G. VERIFIED CUSTOMER
Everyone made the process easy especially during COVID.
1/27/2021
ASHLEY S. VERIFIED CUSTOMER
Tarrell was friendly and very easy to work with.
1/26/2021
LOUIS R. VERIFIED CUSTOMER
Everything went great.
1/26/2021
BRANDI A. VERIFIED CUSTOMER
Tarell was great and very helpful! The whole staff was wonderful.
1/26/2021
LEN W. VERIFIED CUSTOMER
Tarell. I think I am spelling his name wrong. But he is always so nice when we come in. We have two kias but have been going to Nissan since covid hit and Kia is closed on Saturday. He always helps us and answers all of our questions. Last time he even recommended a place for us nearby to have lunch. We don’t even own a Nissan but would continue to go there since he is so nice.
1/26/2021
Susan S. VERIFIED CUSTOMER
It did take 2 hours to get my car back please ensure that people are following Covid guidelines your room is no very big.
1/23/2021
Robert G. VERIFIED CUSTOMER
Our first time with the new car and we are quite pleased. Tarrell was awesome.