Will Cardenas is the only person at Yuba City Toyota whom I trust with my vehicle care. He has been helping me since 2012, when I first purchased my corolla & now my highlander. He is so kind, diligent, & cognizant. He’s the best!
5/19/2019
Steve H. VERIFIED CUSTOMER
Service took longer than expected (2 hours)
5/18/2019
Ricardo M. VERIFIED CUSTOMER
Good customer service.
5/18/2019
Nedra L. VERIFIED CUSTOMER
Service was well done and checking and checkout was handled professionally.
5/18/2019
Terry B. VERIFIED CUSTOMER
Awsome honest service like always
5/17/2019
Eric P. VERIFIED CUSTOMER
Service rep was excellent. Just curious why the vehicle gets washed after being serviced only. Had brake pads replaced and rotors resurfaced and spent $340. Walked out to pick up the car but it wasn’t washed. My thoughts are because of the weather. Just curious. Otherwise, good service reps.
5/17/2019
Spencer K. VERIFIED CUSTOMER
Pretty cool guy, first time using the Toyota dealership and I was pretty happy with the service. Kyle did great; knowledgeable, personable, got a sweet beard. Look forward to Future business with y'all.
5/17/2019
Ramesh D. VERIFIED CUSTOMER
Great customer care . Always helping and giving technical advice . Thank you Mat .
5/16/2019
Alyson G. VERIFIED CUSTOMER
Matt was dismissive when I called to schedule service, and sure enough, the things I needed were not in place - no parts ordered and the specific service for an oil pan was not ordered.
In the end, the great staff there took care of it and I was able to get the service I needed. But after much aggravation due to the information I had given Matt not being in the system.
I have already spoken with the manager and he arranged for it to be done. I am not sure I need to speak to anyone else.
5/16/2019
Erin D. VERIFIED CUSTOMER
My only comment would be to make appointments more of a priority. 2 out of the 3 times I have been there I have been told I will have an extended wait because of walk ins. Even though I have always made appointments.
5/16/2019
Barry S. VERIFIED CUSTOMER
Why do I have my Mercedes (and my Prius) serviced at Yuba City Toyota? Because of the EXCELLENT service provided by Kyle Jones and everyone else on the service team. The friendly, personal, high quality, dependable, trustworthy service is why I use their service facility for all my repair needs.
5/16/2019
Gordon P. VERIFIED CUSTOMER
The service was quick and without challenge. Will did an excellent job checking me in quickly and getting my vehicle to the service dept.
5/16/2019
Dana F. VERIFIED CUSTOMER
Perfect
5/16/2019
Gary R. VERIFIED CUSTOMER
When I picked up my car I stood at the cashiers spot for a good 5 to 10 min with no one there, finally some guy found the girl in the service managers office and had wait on me mot even a sorry for making me stand there or a thank you for having my service work
5/16/2019
Monica O. VERIFIED CUSTOMER
Well informed
5/16/2019
Murphy Y. VERIFIED CUSTOMER
Thanks Mr.Kreamer
5/15/2019
Matthew B. VERIFIED CUSTOMER
I’m amazed every time I come in. Fast and easy and treaded very nice.
5/15/2019
Christina B. VERIFIED CUSTOMER
Very respectful and made me very happy
5/15/2019
Kiran B. VERIFIED CUSTOMER
Will has been with us since our first Toyota van. He is one reason we continue to return to the dealership for all our automotive needs. He’s attentive and always keeps us informed on the progress being made during servicing. He also makes sure we are aware of what services are being done and may be needed. He appreciate his caring nature.