Matt followed through on everything I asked. I also had a few questions for Wade. He talked with me and clarified everything. A really good team!
12/24/2019
Carrie S. VERIFIED CUSTOMER
Speedy friendly service.
12/22/2019
Charlie D. VERIFIED CUSTOMER
Process was as promised
12/21/2019
Laurent J. VERIFIED CUSTOMER
Dallas was very professional, all business and handled the paperwork very efficiently. Thank you.
12/21/2019
Fololina C. VERIFIED CUSTOMER
Very appreciated for doing a good job on my car, Thank you and Happy Holidays!!
12/20/2019
Harsimran B. VERIFIED CUSTOMER
Good
12/20/2019
Lekema B. VERIFIED CUSTOMER
Dallas is a pleasure to work with every time I come in for vehicle service.
12/19/2019
Genaro C. VERIFIED CUSTOMER
Dallas “helped” me not Matt, I would have preferred Matt. I called and left a message on Sunday. Dallas called Monday morning and I asked for a 2:00 appt and he said he had nothing available until Tuesday so I said no. 30 seconds later Matt called and I said I just talked to Dallas and there were no spots available, he said he could fit me in! Why didn’t Dallas fit me in? Walked in at 2, Matt was not at his desk and Dallas was, I said I was here to see Matt for a 2:00 appt. He said he’d help me. I keep getting weird electrical errors and video tapped it but no one can find out the problem per Dallas, said they would even look at the computer to see what it said. He said they have to have the car there while the instrument panel was acting up. I won’t be bringing my car back here, unhappy with “customer service” or lack of.
12/18/2019
Jose L. VERIFIED CUSTOMER
Excellent service with pride.
12/18/2019
Edward O. VERIFIED CUSTOMER
Dallas took good care of my car.i am happy of his service
12/18/2019
Judith R. VERIFIED CUSTOMER
This may seem minor to you but it’s not to me. I have 4 Toyota dealers I can purchase from so I suggest you take this complaint seriously.
Please stop moving my seat. It’s as if you think it’s funny to change peoples seat positions because after service at your garage my seat is changed to a polar opposite setting from how I have it positioned. This screams poor customer service to me. Try working on not changing your customers seat settings.
Judy Robinson
12/18/2019
Tj U. VERIFIED CUSTOMER
Matt’s service was excellent!!
12/17/2019
Patricia M. VERIFIED CUSTOMER
None
12/17/2019
Frederick B. VERIFIED CUSTOMER
Well done
12/14/2019
Wilson C. VERIFIED CUSTOMER
Miguel met me as I arrived. After getting the appropriate information from the vehicle, he met me at his station inside. I told him I needed oil/filter, wipers, tires rotated, and a check of the spare because it was low. We completed the paperwork and I went over to the wait area to read a book. The car was ready in about one hour. Great service.
12/14/2019
Kenneth G. VERIFIED CUSTOMER
Work was done quickly and efficiently at a fair price
12/14/2019
Gregory M. VERIFIED CUSTOMER
Dallas was excellent! Great customer service.
12/13/2019
Ronald G. VERIFIED CUSTOMER
Very timely. Great shuttle support.
12/12/2019
Daniel H. VERIFIED CUSTOMER
My situation involves an insurance company, and is not yet concluded.
12/11/2019
Madhu S. VERIFIED CUSTOMER
Matt is great customer service. He had my car ready in 1 hour.
I needed it fir work next day. Thank you!!