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Real Reviews from VERIFIED CUSTOMERS
Jordan P. VERIFIED CUSTOMER
Happy I was able to take advantage of tire month. David's service was excellent. My entire experience from the rental car to the work done to my car exceeded my expectations.
10/27/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Hi Jordan, thanks for the great review! We work hard to make sure our Service Department is one of the best. We're glad you appreciate our efforts, too! Thanks again!”

Jason W. VERIFIED CUSTOMER
We have had a very unusual situation and Dave has been there to help us out a
10/26/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Thanks for the review, Jason! We're glad our Service Department can be there for you. If you need anything else, don't hesitate to reach out!”

Ryan F. VERIFIED CUSTOMER
Awesome service!
10/26/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Hi Ryan, thanks for the kind review! We appreciate positive comments like yours. Hope we'll see you again soon!”

Peter H. VERIFIED CUSTOMER
Super nice people. Went out of their way for me.
10/25/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Thanks for your review, Peter! We're pleased knowing your auto service experience with us was a great one. Stop by anytime!”

Nathan M. VERIFIED CUSTOMER
Dave and his team did an outstanding job with me! We went through the service report together and he answered all of my questions easily. Very professional and knowledgeable.
10/24/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“We're glad to hear it, Nathan! We work hard to ensure our Service Department is one of the best. Glad you appreciate our efforts, too! Thanks again!”

Abby W. VERIFIED CUSTOMER
Everyone was very kind and helpful!
10/24/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Thanks for your review, Abby! It's our pleasure to serve you and get you back on the road. Let us know if there's anything else we can do for you!”

Amber F. VERIFIED CUSTOMER
Dave was great and I look forward to working with him in the future.
10/24/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Thanks for the kind words, Amber! And thank you for trusting us with your vehicle. Stop by anytime we can help you out!”

Richard M. VERIFIED CUSTOMER
David was very personal and gave me great advice for new tires when I need them next spring. Liked the frequent updates from both David and service manager. Car runs great. Thank you - keep up the great service!
10/23/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Hi Richard, thanks for taking the time to leave a review! We're pleased to hear your auto service experience with us was a great one. Hope that means we'll see you back again!”

Hideki E. VERIFIED CUSTOMER
Took time so long
10/23/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Hi Hideki, thanks for leaving your review. We apologize for wait times you encountered, but appreciate your patience with us. Our service manager, Peter, will be in touch. Please give us a call at 317-428-6947 if you still need to discuss. Thank you again!”

Carolyn F. VERIFIED CUSTOMER
It was an unexpected amount of money I hadn't planned on spending and luckily they was willing to take a second look at it and find a place for us to cut back but not compromise quality and I appreciate that plus I had the guy on his first day pick me up take me to work and pick me up from work that was nice to very nice guy
10/22/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Hi Carolyn, thanks for the review! We're glad your experience with our Service Department went well and we could get you rolling again. Stop by anytime!”

Samantha L. VERIFIED CUSTOMER
Everyone was pleasant to work with and were incredibly nice. The work was done quickly and we were satisfied with the car after!
10/20/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Thanks for the kind words, Samantha! We're glad you're pleased with your auto service experience. Stop by anytime!”

Isabelle E. VERIFIED CUSTOMER
Very friendly and professional! Good job guys
10/19/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Thanks, Isabelle! Don't hesitate to stop by if there's anything you need!”

Jason W. VERIFIED CUSTOMER
Dave was very helpful and kept me updated on the situations with our vehicle while in the service area.
10/19/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Hi Jason, thanks for the review! Our team works hard to keep your vehicle running. Hope we'll see you back in the future!”

Jeff E. VERIFIED CUSTOMER
Very professional service and I’m pleased with the results.
10/18/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Glad to hear it, Jeff! Our Service Department loves hearing positive comments like yours. Thanks again!”

Laura A. VERIFIED CUSTOMER
Please call me tomorrow about a detail. Thanks.
10/17/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Hi Laura, thanks for the rating! Our service manager, Peter, will be in touch. Please give us a call at 317-428-6947 if you still need to discuss. Thank you!”

Kathy M. VERIFIED CUSTOMER
Nice job
10/17/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Thanks for the review, Kathy! Stop by anytime!”

Jan R. VERIFIED CUSTOMER
She did a great job. I had called before to check on price , it was not same at time of the end of my service, she honored what I was quoted. Great customer service. Thank you so much for your help
10/17/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Hi Jan, thanks for the review! And thank you for trusting us with your vehicle. We hope we'll see you again in the future!”

Thomas R. VERIFIED CUSTOMER
Very professional. Couldn't be more satisfied.
10/15/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Glad to hear it, Thomas! We appreciate your business and kind words. We hope you'll trust us for all you vehicle service needs. Thanks again!”

Patrick J. VERIFIED CUSTOMER
I believe that on my invoice, it shows an incorrect mileage. I had our Passat in for a 60,000 mile service, but the mileage was shown as 50,000. I tried calling but was unable to get through to service. Can this be resolved? Please let me know. Thanks.
10/15/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Hi Patrick, thank for leaving your review. We apologize for the miscommunication and would like to clear things up. Our service manager, Peter, will be in touch. Please give us a call at 317-428-6947 if you still need to discuss. Thanks again!”

Deborah P. VERIFIED CUSTOMER
Amazing Service!
10/14/2019

Tom Wood Volkswagen of Noblesville Auto Repair Service Replied:

“Thanks, Deborah! We appreciate it. Let us know if there's anything else we can help you out with!”