It took 35 mins for someone to check me in after my car was taken to the back. They need a better system, or more people to assist customers when waiting to be checked in.
12/27/2019
Kathleen R. VERIFIED CUSTOMER
Service and staff were great!!!!
12/27/2019
Jordan P. VERIFIED CUSTOMER
Andrew went above and beyond in helping me. Thank you!
12/27/2019
Shronna L. VERIFIED CUSTOMER
Andrew Brumfield was professional and helped me navigate my service options. He was thorough with explaining the process and recommendations for my car. He made me feel at ease.
12/27/2019
Lashauna H. VERIFIED CUSTOMER
Cathy comes off as a very helpful person but whenever I’ve expressed concerns with her she becomes very combative instead of helpful. Also my back light was damaged and she was suppose to call me back after technician arrived and I never received that call. Also she never really updated me about the vehicle as I would of thought I had to reach out to her several times.
She could be more helpful and less combative.
Thanks,
Lashauna H
12/24/2019
Hilary G. VERIFIED CUSTOMER
Cathy always provides 100% service!
12/24/2019
Matthew P. VERIFIED CUSTOMER
She was great! Like her a lot.
12/22/2019
John L. VERIFIED CUSTOMER
Cathy is great. Always a pleasure working with her!
12/22/2019
Ian P. VERIFIED CUSTOMER
Polite, knowledgeable and apologetic for the longevity of the service.
12/21/2019
Beverly D. VERIFIED CUSTOMER
I was extremely satisfied with the attention that Rachel delivered!!! I plan to write an additional letter to the Voyles and to management at Ed Voyles Thanks so much. Beverly D
12/21/2019
Justin W. VERIFIED CUSTOMER
Rachel was communicative and delivered prompt service. Her work is much appreciated
12/21/2019
Ann Y. VERIFIED CUSTOMER
Took longer than expected; sun shades that were not in use upon arrival were left up in both rear windows, and lights that were on “auto” upon arrival were moved to another position which I did not realize until driving home from work needing them. Car was not washed???
Rachel was very nice and professional.
12/21/2019
James F. VERIFIED CUSTOMER
I love dealing with Rachel...She always takes good care of me... Always gets back to as soon as possible. She is the reason I drive from Ball Ground to Smyrna for service of my car...
12/21/2019
Don D. VERIFIED CUSTOMER
Kathy is very proactive nice explains everything!!
12/21/2019
Haley D. VERIFIED CUSTOMER
Cathy is fantastic as always!
12/21/2019
Adriana G. VERIFIED CUSTOMER
Excellent Customer Service
12/21/2019
Kimberly S. VERIFIED CUSTOMER
I was extremely satisfied with my service. Lisa that works in the service department is always helpful and polite. She makes my experience there very pleasant!!!!
12/20/2019
Abhijit H. VERIFIED CUSTOMER
Good and honest service
12/20/2019
Nathan S. VERIFIED CUSTOMER
Cathy is always great to work with, but the same is true with the whole team. From drop off to payment, everyone is a pleasure to associate with.