Unable to make contact with service center for followup questions and scheduling lyft pickup. My service advisor was excellent and advised me that if I needed to call, if I couldn’t get him, to call the cashier. The phone system never allowed me to input the cashiers extension, no was the operator helpful in connecting me to anyone who could assist me in service. Great service and scheduling, difficult communications.
1/17/2020
Ben W. VERIFIED CUSTOMER
Josef communicated with me throughout this entire process, and it was very helpful.
1/17/2020
James H. VERIFIED CUSTOMER
Josef Fraser is very smart and a pleasure to do business with. He looks out for me the customer. Josef I one in a million. Josef is a keeper!!!!
1/16/2020
Benjamin E. VERIFIED CUSTOMER
Ron is a great asset to Kia. He made sure all went well and treats me as well as his other clients as family.
1/16/2020
Janet G. VERIFIED CUSTOMER
Excellent communications on services needed in my car. Convenient pick up and drop off shuttle service is a plus!
1/15/2020
Lorraine J. VERIFIED CUSTOMER
My experience today was the best I’ve received since purchasing my vehicle. Thank you Ron!
1/15/2020
Kathy K. VERIFIED CUSTOMER
Scott, as always, was great. Thank you ????
1/15/2020
Jeff M. VERIFIED CUSTOMER
I had my car serviced about a week earlier! My car stopped suddenly and I just wanted to make sure that it was working properly. Josefhandled my problem for me and everything was checked out and everything seems to be working fine thank you so much Josef.
1/15/2020
Venkata M. VERIFIED CUSTOMER
It was very pleasure working with Josef. I would recommend any of.my friends to visit Ed voyles kia For servicing. Overall it was very good experience
1/15/2020
Elizabeth L. VERIFIED CUSTOMER
Ronald our service manager was very professional and helpful. He answered all my questions. I appreciate his great attitude and work ethic. I would highly recommend Ed Voyles Kia service department! Thanks again.
1/15/2020
Kashan H. VERIFIED CUSTOMER
Mr. Thompson explain something to me that should have been already explain to me along time ago, especially as much money I have spent with this company on fixing my cars. His energy was good and his tone was perfect. You need more representatives to mirror his way of dealing with the customer and communicating in the simplest way. Basically Mr. Thompson was able to assess his audience and meet the customer at the level of consciousness or level of thinking. Without being inappropriate or rude. This kind of trait is hard to come by, thank you.
1/14/2020
Emily J. VERIFIED CUSTOMER
Ron and Rachel were wonderful! Great customer service!
1/13/2020
Maria G. VERIFIED CUSTOMER
Excellent service provider.
1/12/2020
William D. VERIFIED CUSTOMER
First visit. Great service and i was kept informed of my vehicle repairs.
1/12/2020
Michelle T. VERIFIED CUSTOMER
Scott was very friendly and the wait wasn't as bad as I thought. The woman who completed the checkout process was kind as well.
1/11/2020
Denise C. VERIFIED CUSTOMER
Everything was good thank you
1/11/2020
Daniel B. VERIFIED CUSTOMER
Very satisfied. They even told me that I didn’t need part of the service done to save me some money which I really appreciated. Will take my car here in the future
1/11/2020
Lewis C. VERIFIED CUSTOMER
Prompt, courteous service.
1/11/2020
Connor W. VERIFIED CUSTOMER
Ronald did an excellent job explaining what exactly needed to be repaired and updated with my vehicle. He was attentive to what I needed as soon as I arrived.