Ron is an excellent representative of your company
1/9/2020
Jeff M. VERIFIED CUSTOMER
Josef was fantastic! Explained everything that my car needed without pressuring me. He is very capable and very professional and I appreciate working with him each time I come in. We have established a rapport so I only want to do a deal with him. He represents Kia extremely well!
1/9/2020
Scott R. VERIFIED CUSTOMER
Scott was helpful, friendly and fast. Great service.
1/9/2020
Fred R. VERIFIED CUSTOMER
Ronald was friendly, professional and empathetic.
1/9/2020
Benjamin E. VERIFIED CUSTOMER
Ron Thomson is an excellent service manager. He’s cordial, explains everything in advance and keeps you posted on the progress of the vehicle. His customer service skills are excellent and it’s a pleasure to deal with him.
1/9/2020
Roderick B. VERIFIED CUSTOMER
Scott was great. Checked in and kept me updated. Great service.
1/8/2020
Ben W. VERIFIED CUSTOMER
Josef my service tech did a great job!
1/7/2020
Jillian G. VERIFIED CUSTOMER
Josef very personable and helpful in explaining the services that would best for my Kia
1/7/2020
John M. VERIFIED CUSTOMER
Josef got my repair done quickly and at a reasonable price.
1/7/2020
Helen C. VERIFIED CUSTOMER
Appreciated the follow up
1/5/2020
Janel W. VERIFIED CUSTOMER
Every time I come in for a service or any urgent issue, with or without an appointment, I always receive the utmost respect and care from all the staff here. While it took longer than I had initially expected for my service (to be fair, it was rear brake pad replacements and a filter change) I still enjoyed my time and Scott took very good care of my vehicle and me as a customer. I must also give credit to Josef, who gave me a full explanation and run down of what I can get handled within my budget for this visit. I very much appreciate my Kia service team in Smyrna.
1/5/2020
Narendra P. VERIFIED CUSTOMER
Very nice thank you
1/5/2020
Latrice D. VERIFIED CUSTOMER
Ron Thompson is the BEST part of Ed Voyles quality Customer Care!!!
1/5/2020
Shyreeta H. VERIFIED CUSTOMER
Services were provided quickly as usual. Scott was able to answer any questions and explain future maintenance needs.
1/5/2020
Claudius M. VERIFIED CUSTOMER
Great service. Rep went all the way out to make certain he had the right answers.
So yes. Definitely AAAA+++ service
1/4/2020
Vernon A. VERIFIED CUSTOMER
The work was thorough and reasonable
1/4/2020
Alexandra K. VERIFIED CUSTOMER
Great service, efficient!
1/4/2020
Katherine E. VERIFIED CUSTOMER
Appreciated the quick determination that the engine was covered by warranty and it took less than the estimated four to six weeks which was great. And the ease of getting the rental car you all paid for and a ride back to the shop after I returned it was excellent.