I am so glad that l was blessed with the privilege to come in contact with Mr Fraser. Tried dealership where we purchased car about repairs and was treated super unprofessional. Called and spoke with Mr Fraser. He listened and was super helpful in getting my car repaired and checking on what options were available to me. Always professional and made sure mt car was repaired in a timely matter. He kept us updated on each step of the process. I would highly recommend Ed Voyles Kia because of the professionalism of Mr Frazer in the service dept. Knowing you have someone who will hear, listen and address your concerns, speaks volume to customer care. A big THANK YOU Mr Fraser!!!
11/4/2019
Sylvester H. VERIFIED CUSTOMER
My TPMS light won’t go off
11/2/2019
Erik Z. VERIFIED CUSTOMER
Great experience.
11/2/2019
**** R. VERIFIED CUSTOMER
Great service!! Thank you Scott and Jerry for all of your help.
11/1/2019
Yohonis B. VERIFIED CUSTOMER
I am always overly satisfied with the service and staff here! Mr. Ron is very thorough, efficient, and keeps you in the know every step of the process. IAM very thankful to be apart of the Ed Voyles Kia Family! Gratitude and Peace!
11/1/2019
James S. VERIFIED CUSTOMER
Ron
Is Awesome, always a pleasure to work with!!!!
11/1/2019
Kathy K. VERIFIED CUSTOMER
Scott is great. Got me in and out when I needed to have my car at a certain time.
Having the shuttle available to me is a terrific help.
10/31/2019
Neal M. VERIFIED CUSTOMER
My first attempt at getting my car serviced was at an appointment at 3pm. I was told they don’t have much staff then and we’re unsure if a technician would have time to look at my car to find out what was wrong. I was told I could wait a few hours but no guarantee my car would be seen. I was also informed you no longer offer loaner cars for service of more than a day. I made another appointment for 730 am. The staff were all late due to traffic so I had to leave my key in the drop box. I was called in a few hours later to let me know what was wrong with my car and a part needed to be ordered. My service advisor has been helpful but I’m unsure why have an appointment if you can’t provide service for the time the appointment is made referring to my 3pm one. On other occasions I have encountered problems too like waiting for 15 minutes to get someone to help me with a battery for my key fob. It is starting to seem like this location is becoming consistent with multiple problems. You are the closest dealer to where I live so If I go elsewhere it will make servicing my car more time consuming than it already is.
10/31/2019
Richard S. VERIFIED CUSTOMER
Excellent service and knowledge
10/31/2019
Benjamin E. VERIFIED CUSTOMER
Service was great as usual. Keep up the good work ????????
10/30/2019
Alexandria D. VERIFIED CUSTOMER
Josef was very informative and answered all my question thoroughly.
10/30/2019
Kamila B. VERIFIED CUSTOMER
I liked all the service, very helpful staff. Thank Mr Thompson for the responsiveness. Good price, quality of service. I appreciate it! Thank you so much!
10/30/2019
Kimberly M. VERIFIED CUSTOMER
Ron was great! Very caring and professional.
10/28/2019
Catherine S. VERIFIED CUSTOMER
Josef was cordial, considerate and professional. Ed Voyles Kia is ver fortunate to have him.
10/28/2019
Kellie H. VERIFIED CUSTOMER
Thanks Josef!! It was perfect
10/28/2019
Rachel P. VERIFIED CUSTOMER
I was pleased with my service so far it has been the best service I have experience dealing with Kia service departments. Thanks for that you are my new home !
10/27/2019
Tara J. VERIFIED CUSTOMER
Ron Thompson gave me superior customer service today from the moment I dropped off my car to when I picked up my car. He was friendly, quick, and efficient! He even arranged to have Lyft take my sister and I to iHop for breakfast!????
10/26/2019
Lashonda N. VERIFIED CUSTOMER
He was able to take care of my requests
10/26/2019
Rosemary A. VERIFIED CUSTOMER
Service Staff was very professional and courteous as always. Thank You!