excellent service. Took care of business and worked with me
10/4/2019
Michael H. VERIFIED CUSTOMER
Great people, great service.
10/3/2019
Paula H. VERIFIED CUSTOMER
I’m a regular client but I’m getting to the point that I may have to find another service center. This is not just about Ron. The whole thing about lacking tech and staff and disorganized appointments is causing a lot of hassle. I was turned down a few times at this service center too because of that issue. On my last appointment, I got charged by my son’s school for late pick up. Lastly, when a customer is trying to see if there’s any way to get a discount especially a regular client please respond to this on a professional manner. Asking me in a passive - aggressive way like - “do have a family member who works here?, “are you a veteran?” , “are you senior citizen?” - (obviously not), followed by - “then no, I can’t give discount unless you find a coupon”.
Sense of order, organization, good attitude and manners are things to work on.
10/3/2019
Torshau M. VERIFIED CUSTOMER
The professionalism displayed today was phenomenal!
10/2/2019
Jon H. VERIFIED CUSTOMER
I showed up at 9:15 for a 9:30 appointment and at 11:35 they had not even taken my car into the service bay. I asked for my keys and left. Very disappointed, what’s the sense in making an appointment. Would not recommend.
10/2/2019
Nick S. VERIFIED CUSTOMER
Scott was in incredible. He communicated well and helped immediately. He explained what was happening and worked hard to make sure our experience was great. Next time I work with the dealership, I want to work with Scott. He did a fantastic job.
10/2/2019
Camile M. VERIFIED CUSTOMER
My car needs to go back in, I texted, do I need to calls?
10/1/2019
Celine P. VERIFIED CUSTOMER
I need a sticker telling me the miles or months for my next oil change.
10/1/2019
Gabriela C. VERIFIED CUSTOMER
Everyone was helpful and really on my side. I was satisfied with the service and it made my unfortunate Monday morning with a flat tire into a positive experience.
10/1/2019
Jade H. VERIFIED CUSTOMER
No problem.
9/30/2019
Brian G. VERIFIED CUSTOMER
It was all good.
9/30/2019
Trudy S. VERIFIED CUSTOMER
I did really appreciate the quick service l received today.
9/29/2019
Lauren H. VERIFIED CUSTOMER
quick oil change and was able to fit me in when super busy. Really appreciated it.
9/29/2019
Nicholas Y. VERIFIED CUSTOMER
Very helpful. Answer all my question with details. Excellent service advisor
9/27/2019
Sayuri H. VERIFIED CUSTOMER
Josef was awesome! Not only did he take care of my needs, he made sure I was happy. He was extremely cordial and even had my car washed. I hope you can keep him around.
9/27/2019
Apryl W. VERIFIED CUSTOMER
Ron Thompson was awesome!!! He was patient with this struggling college student and made the processes and worry manageable.
9/27/2019
Chad K. VERIFIED CUSTOMER
Very professional. He kept me updated and went above and beyond. I needed to have the rest of my pinstripes removed, and I asked him if he could confirm with the detail team what I could use. He had them remove them for me at no cost. I appreciate this level of service and will most definitely return and recommend Ed Voyles.
9/26/2019
Mark M. VERIFIED CUSTOMER
All the necessary repairs were completed in less than I expected and I was kept informed.
Thanks
9/26/2019
Raul R. VERIFIED CUSTOMER
Great overall experience
9/26/2019
Shoniah E. VERIFIED CUSTOMER
Ronald was so nice and helpful and he set me up with an appointment for some work on my car that I asked about.