Please call me so I can explain.nothiing against brent
3/9/2025
Wanda D. VERIFIED CUSTOMER
Trent was very courteous and helpful
3/9/2025
Linette D. VERIFIED CUSTOMER
Service advisor Leslie was exceptional!!
Auto butler on my Rav was a 2 out of 10
Black on vehicle had white waves!!
3/8/2025
Terry-Lyn S. VERIFIED CUSTOMER
I was very satisfied with the customer service I received. Dulsey took the time to explain their findings and how they can fix the problems to make things easier in the long run. Thanks Dulsey! Great service much appreciated!
3/8/2025
Jean P. VERIFIED CUSTOMER
Great job. Thx ????
3/8/2025
Laurie S. VERIFIED CUSTOMER
Always excellent customer service. Thank you Steven!
3/8/2025
Charles F. VERIFIED CUSTOMER
I was so disappointed that my brand new 2024Tacoma had a complete transmission failure with only 2,400 miles on it. But was happy that it was sent back with a factor new Toyota transmission. Dulsey did a great customer service job.
3/8/2025
Joseph Marino. VERIFIED CUSTOMER
Leslie rocks.
3/8/2025
Alejandro B. VERIFIED CUSTOMER
I haven’t been there today but I have text messages that my truck was serviced today
3/8/2025
Cheryl V. VERIFIED CUSTOMER
I had disappointing news this week and to have to bring my car which didn’t help. I thought the cover of the engine was unscrewed due to my oil change. How could it have come off and upset that it wasn’t noticed during oil change. I literally was rude to Leslie and it did not phase her. She went above and beyond her call of duty to make me feel better and to understand that I had hardship. I love her and will never forget what she did for me. I was crying so hard, I had to write her a note of apology.
3/8/2025
Penny C. VERIFIED CUSTOMER
Very professional. I am pleased with the service.
3/7/2025
Nina M. VERIFIED CUSTOMER
Brent is awesome. He is very knowledgeable n personable.
3/7/2025
John B. VERIFIED CUSTOMER
Dulsey did a great job
3/7/2025
Candace M. VERIFIED CUSTOMER
Brent is always so wonderful to work with. He is super kind and always such a positive attitude.
3/7/2025
Brenda M. VERIFIED CUSTOMER
Brent was very good and explained what I needed to take care off next
3/7/2025
Michael H. VERIFIED CUSTOMER
Miss Dulsey Lynn’s service is a 10 + Star. Evidently the warranty approval was down for hrs. My stay was from 7am until 12 noon but I’m not complaining. Being in the Automotive Repair business for 40+ years I totally get it. Mark Hampton has an amazing staff from what my eyes saw. Keep doing what you do.
3/7/2025
Mary B. VERIFIED CUSTOMER
Steve helped me friendly, professional, and care in my visit to Toyota
3/7/2025
Michael B. VERIFIED CUSTOMER
Good job very happy with the service.
Thanks Randy Trahan
3/7/2025
Carlos P. VERIFIED CUSTOMER
Very good
3/7/2025
Jamie L. VERIFIED CUSTOMER
Dulsey provided exceptional service. She listened to my concerns on my brand new vehicle.
I had already brought the car back to Lake Charles Toyota where purchased and they told me there was absolutely no issue with my vehicle. I have had several Toyotas (the only model I’ve ever owned) and this is my 4th RAV4 and I knew they didn’t drive like that.
Dulsey and the tech team diagnosed the alignment issues that were off in about 6 areas and fixed the issue.
Dulsey had wonderful customer service from start to finish and I look forward to doing business with her in the future with maintenance on my vehicle.