The service was great. There was no wait time to be seen and the appointment was fast and easy to make.
However, I would have appreciated updates as to when it would be completed. I had to call twice and be transferred multiple times until I was called back later.
10/25/2020
Woo,Janice (. VERIFIED CUSTOMER
Tommy Jung is an exceptional service representative. He knows his stuff. Thank you!
10/25/2020
Sot C. VERIFIED CUSTOMER
Good services San Francisco Honda on Folsom street.
10/25/2020
Jasmin S. VERIFIED CUSTOMER
Even though it was really busy, Tommy got us in and out as quickly as possible and explained everything clearly.
10/25/2020
May L. VERIFIED CUSTOMER
Ray is professional and the technician who worked on my car is very thorough in his analysis and work. Ray is very caring and wanted to make sure I am safe driving my car. Thank you.
10/25/2020
Martin V. VERIFIED CUSTOMER
Yes I’m so happy with your service today the guy was so nice at me, I like it great customer service
10/25/2020
Pius F. VERIFIED CUSTOMER
Great service I ever got thank to my service advisor and all of your team work. Thanks you.
10/25/2020
Jeanne H. VERIFIED CUSTOMER
Thanks to Lawrence at the Marina Service Center for being courteous and quick. The Marina Service Center is my first choice for my Honda repair.
10/24/2020
Hannelove R. VERIFIED CUSTOMER
Good service an excelent folllowup w pics
of additional problems
Thank you Hsnnelpte Rehbock
10/24/2020
Ricardo S. VERIFIED CUSTOMER
Greg, my Honda Representative was great (as usual); the circumstances of today’s service were out of the norm. I/my car was scheduled for an appointment to change all four tires. Unfortunately the order didn’t go through correctly, and only 2 of the 4 tires were delivered; Greg and his manager went above and beyond to fulfill the commitment of changing out my tires, purchased them from an 3rd party vendor. The problem was that 10 AM appointment was extended till 5 PM today, where/when I needed my car to get to work, which I wasn’t able to. Otherwise I really appreciate Greg and his manager’s fulfilling my appointment in getting all tires Installed today (10/23/20).
10/24/2020
Raphael C. VERIFIED CUSTOMER
Satisfied with service provided
10/24/2020
Lai Chong. VERIFIED CUSTOMER
Tyrone is friendly, responsible person, and efficient,
10/24/2020
Alison W. VERIFIED CUSTOMER
I wish you would name me, I am Alison’s husband, I am the person who always bring our car in since we purchased the car from you. The gentleman that helped me several days ago was extremely professional in every aspect of our interaction. He was quick to pickup what I needed and responded quickly and professionally. Based on the way I was treated I would definitely recommend San Francisco Honda to others, thanks for the great work your employees do!!!!
10/24/2020
Mary S. VERIFIED CUSTOMER
All good
10/24/2020
Katherine M. VERIFIED CUSTOMER
Great team
Great service
Great location
See you again
10/24/2020
Joanna C. VERIFIED CUSTOMER
Friendly and efficient!
10/24/2020
Sung C. VERIFIED CUSTOMER
I found at home that you filled all tier pressures to 32 psi. However the factory spec reads as follows:
LF & RF Tiers - 33 psi
LR & RR Tiers - 30 psi
Above issue makes me unhappy with your service.
10/24/2020
Mark M. VERIFIED CUSTOMER
Tommy Jung was patient with my questions. He has a good sense of humor.
10/24/2020
Irene T. VERIFIED CUSTOMER
He is very helpful and approachable. We appreciate his professionalism.