I was told when I made the appointment I could wait in the waiting room for my car to be fixed. When I got there, I was instructed that I had to wait outside without anywhere to sit except the pavement. So I spent 2 hours on the parking lot. My complaint is that I should have been told before coming in. I am always pleased with service on my car and everyone was very nice; however, if it had been raining and cold i would have had to cancel my appointment after I arrived. Not good for ur business. I do understand that you are only abiding by city rules. Thank you.
5/16/2020
Jason D. VERIFIED CUSTOMER
All around great service
5/16/2020
John J. VERIFIED CUSTOMER
I went In for a oil change. My car was delivered to me within a hour like promise. Thank You. See you soon.
5/16/2020
Joan C. VERIFIED CUSTOMER
Always a great experience and service. Thank you
5/16/2020
Margaret G. VERIFIED CUSTOMER
Everything was smooth and easy
5/16/2020
Bryane U. VERIFIED CUSTOMER
nice service and well accomodated.
5/16/2020
Henry L. VERIFIED CUSTOMER
Aaron is great
5/16/2020
Michelle M. VERIFIED CUSTOMER
Great service.
5/16/2020
Carlos M. VERIFIED CUSTOMER
I liked the personal people that served us I’m really happy about it
5/16/2020
Alexander B. VERIFIED CUSTOMER
Good
5/16/2020
Jmf International. VERIFIED CUSTOMER
How about washing car when service is complete
5/15/2020
Nicolus T. VERIFIED CUSTOMER
Exclent service thak you
5/15/2020
Robert R. VERIFIED CUSTOMER
It was nice that my vehicle was delivered to my house, there was, initially, some confusion as we were expecting to pick it up in Livermore, so we were a little peeved we had to drive there abd back, but overall, I’m pleased with the service and my vehicle.
5/15/2020
Brian Or. VERIFIED CUSTOMER
Great fast service.
5/15/2020
Navin T. VERIFIED CUSTOMER
Very good service thank you so much !!
5/15/2020
Stephanie S. VERIFIED CUSTOMER
you guys are great. thanks again! :)
5/15/2020
Danielle P. VERIFIED CUSTOMER
Greg was great. Very professional, kind, considerate and keeping me updated of progress and findings. Honda you have a great employee who holds up to Honda’s standards and expectations.
Thank you Greg for your service
Stay safe snd healthy
5/15/2020
Ashley A. VERIFIED CUSTOMER
I’d love to have a follow up chat. I left a message but hadn’t heard back from anyone.
5/14/2020
John D. VERIFIED CUSTOMER
Lawrence aways provides thoughtful and useful advice which we really appreciate. Thank you.