The job took 3 hours which I thought was excessive and not expected. I was told 1.5 to 2 hours when I arrived. I had to check on the status of work twice just to make sure there was some work being done on it. Not a good experience.
8/26/2023
Angela S. VERIFIED CUSTOMER
Had to wait too long to be helped after arriving.
8/25/2023
John H. VERIFIED CUSTOMER
Very friendly. Enjoyed talking with him! Great asset to Kia Mall of GA service dept.
8/25/2023
Favian C. VERIFIED CUSTOMER
Sean was very helpful and courteous. Kia technician forgot to put next oil service decal on window shield.
8/25/2023
Marie C. VERIFIED CUSTOMER
Everything went nice and smooth. I will definitely recommend to family and friends.
8/25/2023
Michele E. VERIFIED CUSTOMER
Job well done! Thank you Michael Taylor for the fast and excellent service.
8/25/2023
Todd H. VERIFIED CUSTOMER
Jennifer was great! Very friendly and helpful and answered all the questions I had!
8/24/2023
Keisha H. VERIFIED CUSTOMER
Terrible customer service. Zero follow up.
8/24/2023
Stephanie K. VERIFIED CUSTOMER
Michael was a great service advisor kept my husband and I informed throughout the entire process. I’m from Acworth and will definitely make the drive to come to Kia mall of Georgia as the customer service with Michael was top notch. Thank you!
8/24/2023
William P. VERIFIED CUSTOMER
We were told our gas cap was fixed but if was not. Still won't open!
8/24/2023
Francis K. VERIFIED CUSTOMER
Very satisfied with the professional & friendly service with Michael & the all the Kia Team. Thank you.
8/24/2023
Miracle A. VERIFIED CUSTOMER
I should have known last visit I needed to leave my car at 1000 follow up appointment so arrangements could have been made prior to me bringing my car in.
I am a single mother now out if $70 because of this!
8/24/2023
Janice O. VERIFIED CUSTOMER
He was knowledgeable and timely. Also, informative about what needs to be done in the near future. This is very important so we can keep our Kia for years to come. Thanks!
8/24/2023
Bobby B. VERIFIED CUSTOMER
Jennifer was easy to work with and helped me clarify some older recall notices. Highly recommend her.
8/23/2023
Sierra M. VERIFIED CUSTOMER
I wanted to thank the team for also popping my bottom grill back in place. I meant to ask if that was something they would do but it was done without my having to ask and I was very appreciative of this!
8/23/2023
Patricia G. VERIFIED CUSTOMER
Great service
8/23/2023
Betty M. VERIFIED CUSTOMER
Great customer service from Jennifer
8/22/2023
Kyle C. VERIFIED CUSTOMER
Jenny is the BEST! She’s always so accommodating, thorough and punch customers first.
8/22/2023
Rebecca W. VERIFIED CUSTOMER
I was disappointed that my free oil changes were over even though I had more left.