Sean was fantastic and easy to work with. He delivered my car on time, as promised.
5/19/2023
Mark H. VERIFIED CUSTOMER
Jasean watts was very efficient and always kept me updated with my car and the process. He is a great person to work with and he broke down everything on the inspection sheet and which way I should go through it. Really appreciate him for his hard work with my car
5/19/2023
Dedra P. VERIFIED CUSTOMER
Thanks Logan!
5/19/2023
Linda B. VERIFIED CUSTOMER
Vehicle taken in immediately. Tech listened to my issue explanation. And observed the defect. Analysis of repair was done quickly while I waited. Waiting room was busy, but clean and drinks were well stocked. Received update on what was needed and took vehicle home to wait for part delivery update. Service at Kia MOG is always a 10 out of 10.
5/19/2023
Moroni J. VERIFIED CUSTOMER
Andrew is a credit to your organization.
5/19/2023
Mukesh S. VERIFIED CUSTOMER
Sean Watts did a great job to get 1st servicing done for my Kia sportage, he has all the knowledge about the vehicle.
5/19/2023
Hazel W. VERIFIED CUSTOMER
Vary professional
5/19/2023
Cliff M. VERIFIED CUSTOMER
Very good experience as was my first time in. Micheal took care of the issues. I will deal with him when I return for some other repairs. Thanks, Cliff
5/18/2023
Janet M. VERIFIED CUSTOMER
Good job.
5/18/2023
Margaret M. VERIFIED CUSTOMER
Jenny always takes great care of us and our vehicles. She’s a joy to work with
5/18/2023
Julianne B. VERIFIED CUSTOMER
I was in your waiting room for service on cars for 2 hours and 15 minutes for a SCHEDULED appointment for an oil change and tire rotation and balance … for whatever reason I was notified thru my phone that the service advisor needed to speak to me about my car visit . I called the number and after 3 times of her being paged I hung up and went to the service cashier to get my paperwork and pay my bill … I never got to speak to her about any issues or additional service need for my car. I would only wish that in the future that if I choose to sit in your waiting area for my car that someone come to me to discuss anything related to my visit. Thank you …
5/18/2023
Evan K. VERIFIED CUSTOMER
Excellent service
5/18/2023
Juan E. VERIFIED CUSTOMER
Very patient and profesional. A delight to interact with, great asset to Kia. Thank you
5/18/2023
Camila C. VERIFIED CUSTOMER
Jenny has always been more than helpful while servicing my Sportage. I will always recommend her to friends/fily with Kias.
5/18/2023
Patricia B. VERIFIED CUSTOMER
Sean is the best tech I have had at Kia. Courteous, pleasant.
5/17/2023
Patrick J. VERIFIED CUSTOMER
Thanks
5/17/2023
Kimberly S. VERIFIED CUSTOMER
Your call center never answers the phone and doesn’t return voicemails. The shop never addressed my primary concern. Prices are too high.
5/17/2023
Diane K. VERIFIED CUSTOMER
I was caught off guard when the estimate for the work done was not the same as the final.amount I paid. It's possible the estimate did not have taxes added in but that needs to be explained.
I'm not a fan of the service people not coming to speak in person to someone who is waiting in the waiting area while work is being done.