I was very impressed with my service today!! Much better experience then the day I bought the car. ????
5/17/2023
David L. VERIFIED CUSTOMER
Jenny was the jam. Super thorough and polite and kind. Thanks for not upselling anything yet. :)
5/17/2023
Tori B. VERIFIED CUSTOMER
I had to bring the vehicle back multiple times due to various issues. It was eventually resolved, but it was frustrating and felt like the problem was being guessed as one point. However, I would like to commend my service advisor Andrew Aycock for being extremely helpful and easy to work with through the process. He was very communicative and I appreciate him working with me. I would request him for future services .
5/17/2023
Lidia A. VERIFIED CUSTOMER
I had a great experience!
Thank you!
5/17/2023
Leo B. VERIFIED CUSTOMER
Fast service, thanks ????
5/17/2023
Eugene W. VERIFIED CUSTOMER
Thanks for the very prompt and satisfactory Service.The Walkers
5/17/2023
Julia M. VERIFIED CUSTOMER
Andrew was great!! He was very informative and helpful throughout the entire long process. Although I realize that the length of time it took to fix my car had some wait time for Kia to say no and for my warranty company processing, the amount of time it took has been extremely costly to me as I had to rent a car for the entire time you had my car (around5 weeks) I wish you had some options for you customers to have when the service takes so long.
5/17/2023
Pamela S. VERIFIED CUSTOMER
He was personable, professional, and answered all my questions.
5/17/2023
Norris W. VERIFIED CUSTOMER
Jennifer was amazing kept me updated the whole time my car was getting done
5/17/2023
Stephanie M. VERIFIED CUSTOMER
Beat service yet. Kept
Me very informed.
5/16/2023
Marcus C. VERIFIED CUSTOMER
Great service today
5/16/2023
Favian C. VERIFIED CUSTOMER
Logan was quick to attend me. Great customer service.
5/16/2023
Dedra B. VERIFIED CUSTOMER
I appreciate the convenience of technology and the text updates, but I'm disappointed I never saw a service agent again. What happened to rhe personal touch?
5/16/2023
Michael B. VERIFIED CUSTOMER
I prefer not to comment.
5/16/2023
Samuel P. VERIFIED CUSTOMER
Sean and Chad provided excellent service. It was without a doubt the best experience I’ve ever had with a car dealership. We will continue to do busy with this dealership going forward.
5/16/2023
Grace M. VERIFIED CUSTOMER
Always the same over the past two years and more. Keep up the good work.
5/16/2023
Terence H. VERIFIED CUSTOMER
I Made an appointment for 9am for an oil change I got there at 9 my car was done and parked on the side from 930 to 1015. And no one told me it was done. I also stood in the car bay for over 20 minutes during that time and was never helped by anyone and once I asked about my car they gave me a pepper and said it’s done. I understand that my time is not important to your business but maybe they should take the time to get people out and or informed in a timely manner about their vehicle. This is the 4th time I’ve had to deal with this and I wish I would never have to deal with Kia again. I love my car but hate the headache of dealing with Kia.
5/16/2023
Andrea W. VERIFIED CUSTOMER
Sean checked me in instead of my assigned advisor and was professional, kind and helpful through the whole process... He provided an eta on how long the recall inspection would take. Sean also reviewed what services are needed on my vehicle which was appreciated
5/15/2023
Vicki B. VERIFIED CUSTOMER
Not real happy with having to come back
5/15/2023
Emily K. VERIFIED CUSTOMER
Great job. He was help and communicated well. Thank you!