Jacquelyn handled my service appt. quickly and efficiently. I think the Service Dept. is outstanding. Jacquelyn also provided me with quotes for replacement of my tires. She is knowledgeable and very personable.
1/22/2025
Trina O. VERIFIED CUSTOMER
Expected a call, not a bunch of texts. Also texts were confusing,. Couldn't tell what was wrong or if anything got fixed. Now car is ready but no record of what was done. Poor communication.
1/22/2025
Timothy C. VERIFIED CUSTOMER
Jacquelyn was very helpful and understanding and made the whole process very easy. And the service and was able to get my vehicle back in a very timely manner which is very much appreciated
1/22/2025
Patricia F. VERIFIED CUSTOMER
Very satisfied. Out of there after one hour
1/22/2025
Joseph L. VERIFIED CUSTOMER
The Larry Hopkins Honda team did an exceptional job and I am happy with the service I received for my recall on my Ridgeline.
1/21/2025
Shao W. VERIFIED CUSTOMER
Hi Jacquelyn, the final bill does NOT have the 15% discount from the coupon I gave you during vehicle checked in. Can you fix it?
1/21/2025
Luv M. VERIFIED CUSTOMER
Honda link does not work.
1/20/2025
Alexander X. VERIFIED CUSTOMER
Dianna was very friendly,patient,articulated,helpful and cooperative and going out of her way to help me.she knew her job that's for sure.she constantly kept me informed about my vehicle and what needed to be addressed. The good thing was she didn't pressurised me to do the needful required for my vehicle which some of them do.I would recommend her and her ability to do her job.
1/20/2025
Aiden M. VERIFIED CUSTOMER
Diana was great! A+ service!
1/20/2025
Katherine M. VERIFIED CUSTOMER
Very great service and was kept up to date on the status of my vehicle. Jesse was fantastic!! 10/10 :)
1/20/2025
Ceazar A. VERIFIED CUSTOMER
Check engine light came on
1/20/2025
Timothy W. VERIFIED CUSTOMER
Adrian have a very good experience on his position. Also, he promised a time to return my vehicle. He is great.
1/20/2025
Karen S. VERIFIED CUSTOMER
The best service and customer satisfaction
1/19/2025
David C. VERIFIED CUSTOMER
Great service
1/19/2025
Azizjan D. VERIFIED CUSTOMER
Hi
1/19/2025
Hugo G. VERIFIED CUSTOMER
Thanks to Kevin and Brian Robles, they gave me good service and explained some questions I had. I appreciate their attention. It is a pleasure to talk to people like you.
1/19/2025
Jose Q. VERIFIED CUSTOMER
La señora Diana que me brindó la asiria fue una persona eficiente y muy amable
1/19/2025
Gina C. VERIFIED CUSTOMER
I was very satisfied with my service rep Adrian’s customer service and knowledge. He is super enthusiastic about his work and made me feel comfortable and trusted that I will receive quality service.
The only problem is that I spent over $1000 on new tires and I was not happy that they were not cleaned up when they were placed on the car. They look very dull and there is adhesive smeared on the tires and the rims.
1/18/2025
Farshad T. VERIFIED CUSTOMER
Jessie has serviced my car twice so far, and each time he has been honest, respectful, and just a great customer service rep to me. I had a flat tire today, and he worked with his technicians to get my tired fixed without an appointment, and not only that, I only had to wait 30 minutes. Thank you Jessie.