Richard is very knowledgeable and very helpful.
He took care of all our concerns.
7/1/2023
Myle T. VERIFIED CUSTOMER
Mr. Schwartz was very precise in explaining the process of what need to be done for today’s appointment. Appear professional and pay attention from customer’ questions.
7/1/2023
Anna S. VERIFIED CUSTOMER
Very awesome service. Thanks for excellence
7/1/2023
Neha V. VERIFIED CUSTOMER
Prompt service and on time delivery of my vehicle.
6/30/2023
Mary Y. VERIFIED CUSTOMER
Jacquelyn, is friendly, helpful and is very good at her job
6/30/2023
Myle T. VERIFIED CUSTOMER
Happy to give her feedback.
6/30/2023
Terry S. VERIFIED CUSTOMER
My service advisor told me I have to pre-pay for a part (special order) that was not available to install on Monday, June 26 during my oil change appointment.
He said he would call me the next day and reach out to me when to come back to get the part installed. The next 3 days after my oil change appointment, I kept trying to call or text my service advisor, but he does not respond to my text or calls.
So I have one unfinished item that needs to be done that I already paid in advance for.
I am unable to find out if the item I pre-paid for has actually come in so I can get it installed.
It already seems very strange. The whole thing about me not having a Honda part for a wiper blade arm on my car. I only come to Honda for servicing, so I don’t know where I would have gotten that part on my windshield wiper arm. He says they are unable to fit the rubber wiper blade onto my existing part since it’s A non-Honda wiper arm.
I never thought I would have such trouble getting something as simple as new wiper blades on my car.
Can you please help?
Terry S
6/30/2023
Eric M. VERIFIED CUSTOMER
Great job, guys! Thank you!
6/29/2023
Roy A. VERIFIED CUSTOMER
Dianna provided a really excellent service and explained the expected service rendered on my Honda clearly. Great work Dianna!
6/29/2023
Jeanette W. VERIFIED CUSTOMER
A great person very knowledgeable of the customer needs
A Awesome person that work for Larry Hopkins Honda give him a 10 as a rating
6/29/2023
Shailendra S. VERIFIED CUSTOMER
Adrian was super helpful!
6/29/2023
Gina C. VERIFIED CUSTOMER
Richard provided outstanding service. I appreciate the fact that he reassured that I could trust him to follow up on the service of my vehicle. He exceeded my expectations! Because of him I will refer friends and family.
Thank you and I look forward to my next visit.
6/28/2023
Diana K. VERIFIED CUSTOMER
Richard was not only thorough with service he is such a pleasant man. I enjoyed having him as my agent. I hope I get assigned to him again.
6/28/2023
Maria G. VERIFIED CUSTOMER
Always very well taken care on every visit. Thank you!
6/28/2023
Kyle K. VERIFIED CUSTOMER
Adrian was clear, helpful, and prompt with his communications.
6/28/2023
Vernon R. VERIFIED CUSTOMER
David Chan did an excellent job. He walked the extra mile.
6/27/2023
Carlos A. VERIFIED CUSTOMER
David was incredible. Really appreciated working with him on my car!