Jessie was very friendly and courteous. Very happy with him.
12/12/2024
Mihai U. VERIFIED CUSTOMER
Dianna was very professional.
12/12/2024
Yudai I. VERIFIED CUSTOMER
I am very satisfied with the maintenance work. However, it is quite disappointing that many unnecessary options were added when basic maintenance would have sufficed.
If users could specify their maintenance menu online, it would be more convenient for them and help the store reduce labor costs. I hope the implementation of kiosk terminals progresses quickly.
12/12/2024
Betsy B. VERIFIED CUSTOMER
Thanks again and Merry Christmas
12/12/2024
Gregory B. VERIFIED CUSTOMER
Jessie was great to work with to get my Pilot taken care of.
12/12/2024
Michael G. VERIFIED CUSTOMER
All good in every aspect of service
12/12/2024
David K. VERIFIED CUSTOMER
Everything went smoothly with no surprises.
A suggestion: it would be great if you ran cars receiving service through a car wash.
12/11/2024
Gary G. VERIFIED CUSTOMER
Great job, had the car back by noon.
12/11/2024
Rosa L. VERIFIED CUSTOMER
Richard is very trust worthy.
12/11/2024
Rupesh J. VERIFIED CUSTOMER
1.i didn't get a loaner car
2. The representative was not reachable. Felt like a mom and pop shop instead of professional service
3. Took multiple weeks to fix the radar issue
4. Didn't detect the strut issue in the beginning and was bought up in the end even thought I had let them know way in advance
12/10/2024
Burnell S. VERIFIED CUSTOMER
I was able to quickly make an appointment for the recall fix. I waited in the lounge area for the predicted time.
12/10/2024
Kathy H. VERIFIED CUSTOMER
Adrian was very thorough in explaining the different levels of service available. And my car was ready only slightly later than expected. I was completely satisfied with the service.
12/10/2024
Chin Family. VERIFIED CUSTOMER
Very courteous and personable service.
12/10/2024
Pamela L. VERIFIED CUSTOMER
Kevin was very helpful with both of the appts that I had. He provided the options and helped with ordering parts., kept me updated on the work. Thanks so much.
12/10/2024
Alexia L. VERIFIED CUSTOMER
Richard is great; very honest and explains things well
12/9/2024
Jairon G. VERIFIED CUSTOMER
Adrian was very helpful.
12/8/2024
Juliana R. VERIFIED CUSTOMER
Thank you Kevin for excellent service!
12/8/2024
Jac S. VERIFIED CUSTOMER
You didn’t reset the maintenance required indicator on the dash. This caused me come back the next day where in a few minutes it was corrected.
Otherwise it was a great service experience. The service advisor was outstanding.
Jac S
12/7/2024
Elizabeth P. VERIFIED CUSTOMER
Great job.
12/7/2024
Keith H. VERIFIED CUSTOMER
Courteous, and the car was finished when they said it would be.