Dianna was very friendly, very knowledgeable and so easy to work with.
She answered my questions and explained everything that was done to my car. She was extremely helpful and a pleasure to work with.
12/1/2024
Sreenivasa P. VERIFIED CUSTOMER
Kevin has provided terrific service. Kudos to him.
11/30/2024
Gregory C. VERIFIED CUSTOMER
The problem aren't the people, it's the policies. Have an executive call me if you are truly concerned.
11/30/2024
Maritess G. VERIFIED CUSTOMER
Good accommodations from Richard.
11/30/2024
Deanna C. VERIFIED CUSTOMER
Thank you Jacquelyn for keeping me updated on the status of my vehicle. Great job!!
11/29/2024
Shiran M. VERIFIED CUSTOMER
Great service as always!
11/29/2024
Ronnie J. VERIFIED CUSTOMER
Richard was super helpful and made sure they took care of my car. I really appreciate that he explained everything. Thank you!
11/28/2024
Bruce H. VERIFIED CUSTOMER
Richard does a great job
11/28/2024
Sheleen S. VERIFIED CUSTOMER
Adrian Vasquez made my fuel pump recall super easy. Got a loaner car, and the whole process was done in just 2 hours. Efficient and professional, great service!
11/28/2024
Shivansh R. VERIFIED CUSTOMER
hi I understand that you guys were busy with the recalls and were low on staff but I just received only HALF of my key back. My parents had to pick up the car because I was busy and they don't drive Hondas so they don't know what the key looks like.
my keyring and actual physical metal key for my car is missing and this is absolutely UNACCEPTABLE. I will be there at tomorrow at open, this is beyond frustrating and honestly I cannot even understand how this could possibly happen. Please have the key ready.
11/27/2024
Russell G. VERIFIED CUSTOMER
Thanks for a job well done.
11/27/2024
Yiu Fai. VERIFIED CUSTOMER
I was the third guy pulling in the car before your shop opens. Yet I had to wait almost 2.5 hours to have my first maintenance done. In fact, nobody most probably worked on my car until I checked with Adrian after the first two persons before me left with their cars… what kind of service is this?
11/27/2024
Jay K. VERIFIED CUSTOMER
Mr.Richard is very excellent and is very kind. He kept the promises and I am highly satisfied. Larry Hopkins is proud to have him.
Jay
11/27/2024
Wing P. VERIFIED CUSTOMER
Took 2 hrs for tire rotation and inspection only WITH an appointment
11/27/2024
William M. VERIFIED CUSTOMER
Poor communication from you. Received two text messages early on, that was good. Received no further texts. Called three times to ask about the car, no answer. No call back from you. Box 200 is full and does not accept messages, don’t have a receptionist send me there. Left two voicemails. Finally decided to just go to dealership, then finally received a call that car was ready. I have a job, and you called me at 4:30. Bad service, is all that I can say.
11/27/2024
Wickus K. VERIFIED CUSTOMER
Dianna was very friendly and professional, and communicated well throughout each step of the process.
11/26/2024
Mary Pat. VERIFIED CUSTOMER
Richard is great. Excellent service and a super nice guy.
11/26/2024
David S. VERIFIED CUSTOMER
Jacqueline was fine, but this is an ongoing issue that has made me lose faith in your service center. I’ve had issues with my transmission since the car was new, and I feel like I keep getting brushed off about it “it’s fine” “they find no problems” but they mentioned numerous times about possible leaks, and now my transmission light has come back on literally a day after taking it in. What gives?