I go back to Larry Hopkins for upkeep of my Honda Accord since I purchased it there years ago. In the recent years, Richard Schwartz has been my service advisor, and I generally have a complete trust in him getting the necessary jobs done properly and on time. Of course the mechanics that do the actual work and the office staff that supports the shop order are all competent and trustworthy people.
5/5/2021
Kyla W. VERIFIED CUSTOMER
Thank you
5/4/2021
Abhishek J. VERIFIED CUSTOMER
The representative provided me wrong information about the service. He told me the B1 service means brake check is required. After I googled, I found out that B1 only means that tyre rotation is needed. I was charged 85 for something which was not needed, felt like cheated.
5/4/2021
Gerardo M. VERIFIED CUSTOMER
The best service
5/4/2021
Pamela E. VERIFIED CUSTOMER
Richard was a pleasure to work with. He was knowledgeable, professional, and friendly. The main reason we buy our Hondas at this dealership is because of the excellent service we receive from the service department. We have consistently gone to this service department for about 15 years and continue to be thrilled with the service and interactions with the staff. Even with all the challenges that are required to keep up with COVID, the department is as welcoming and efficient as always. For this service we had help from Richard, Rob, Ashley, and Paul along with the rest of the wonderful team at Larry Hopkins Honda.
5/4/2021
Ajay G. VERIFIED CUSTOMER
Car’s problem became worst after repair
5/4/2021
Daniel W. VERIFIED CUSTOMER
Very efficient
5/2/2021
Michael L. VERIFIED CUSTOMER
Yes, we completely satisfied with your service and delivery time today with Jacquelyn Olivares.
We also appreciate Larry Hopkins Honda provide the email service reminder with its coupons, it’s really helpful.
5/2/2021
Chok P. VERIFIED CUSTOMER
He is very pleasant, nice and helpful.
5/1/2021
Barbra . VERIFIED CUSTOMER
No problem, the experience w fixing my honda recall went better than expected. Wish I came in sooner than putting it off for years. Everyone was friendly and all the steps were throughly explained to me.
5/1/2021
Anahita A. VERIFIED CUSTOMER
I was surprised with the total disregard toward my needs and lack of willing by Jacqueline to try to find a solution. Even though two other gentlemen tried to help her. She did not conform to any norms. We made it clear in case of her inability to resolve the issue, we need a copy of communication in writing. She failed to forward that too.
5/1/2021
Noemi N. VERIFIED CUSTOMER
Thank you very much for you profesional service !
5/1/2021
Giafen Y. VERIFIED CUSTOMER
Thanks so much for kind help!
5/1/2021
Francisca A. VERIFIED CUSTOMER
Thank you!
5/1/2021
Jessica K. VERIFIED CUSTOMER
Outstanding service by everyone!!
5/1/2021
Brian R. VERIFIED CUSTOMER
Great serivce I always feel welcomed and at home
5/1/2021
Jonathan M. VERIFIED CUSTOMER
Richard was wonderful to work with.
4/30/2021
Samanta L. VERIFIED CUSTOMER
Thank you Paul for making me feel comfortable and informing me about my car! Awesome customer service :)