All staffs are very nice and professional! They did all works based on the procedures including COVID protection procedures. Thank you!
9/5/2020
Eric M. VERIFIED CUSTOMER
Short wait and great service. Thanks, guys!
9/4/2020
Christian O. VERIFIED CUSTOMER
Good service and good service with help me in Spanish thanks
9/4/2020
Raffney N. VERIFIED CUSTOMER
Great fast and efficient service
9/4/2020
Atsuko P. VERIFIED CUSTOMER
Thank you for the great service!
9/4/2020
Celia S. VERIFIED CUSTOMER
Helpful and good communication.
9/4/2020
Michael V. VERIFIED CUSTOMER
Gabriel was excellent!
9/3/2020
Albert T. VERIFIED CUSTOMER
Paul was great. Very helpful!
9/2/2020
Nancy B. VERIFIED CUSTOMER
I am always satisfied with the friendly, courteous, knowledgeable service provided by the Larry Hopkins service staff....
9/2/2020
Laura A. VERIFIED CUSTOMER
Thanks, Paul the best!!!
9/2/2020
Liangxuan Z. VERIFIED CUSTOMER
The supervisor was not responsible. I was told that my car would be read by 11.00 and I told her that I would need my car to work, I hope to get it ASAP. I didn’t receive any call from her that morning. I call service department at 12 but no one answer the phone. When I walked there, I was told that they had not started to work on my car and I have two options, waiting or driving my car away and making another appointment. I asked why they was still not working on my car. She said because other people’s cars were there earlier. I knew that was a lie. I saw the person who came in just after me picking up his car while I was walking in.
9/2/2020
Rohan K. VERIFIED CUSTOMER
Adrian was very communicative. I appreciated his help!
9/1/2020
Alden M. VERIFIED CUSTOMER
Great service. I always request for Adrian online every time I come in for service.
9/1/2020
Karen S. VERIFIED CUSTOMER
Jacquelyn was fantastic and really did a wonderful job informing and advising me about the issues with our car. I initially called a bit desperate for an appointment because my daughter was suddenly needing to take the car to college the next day. I felt that Jacquelyn empathized, helped get us in for a last minute appointment and was on my team really helping to get our car repaired and back in time for us. A big thank you to Jacquelyn Olivares for excellent customer service!
8/30/2020
Krista M. VERIFIED CUSTOMER
Everyone was great
8/30/2020
Kamali M. VERIFIED CUSTOMER
Thank you. I’m satisfied.
8/30/2020
David C. VERIFIED CUSTOMER
Fast and courteous service
8/30/2020
Xiaoliang C. VERIFIED CUSTOMER
She was efficient and thorough!
8/29/2020
Diana L. VERIFIED CUSTOMER
Service supervisor, Mr. Paul Gaudette was very helpful and accommodating regarding my problem with my car. I am a new customer of Larry Hopkins- Honda, since my car was always serviced at Honda of Stevens Creek.
We are so happy to be serviced by Paul who discussed with us the problems and what needed to be done. We would also like to thank the mechanics who did the repairs. Thanks again, we got our car back today 8-28-2020.