He attempts both by text and through your primary organization, phone number to have him call me, and he never called me through the entire experience I had a number of questions that I wanted to talk to someone in person on the phone and not by text
10/26/2024
Kendall G. VERIFIED CUSTOMER
That’s why I come back time after time .they do a good job on my car.
10/26/2024
Shannon B. VERIFIED CUSTOMER
Dianna was clear, concise, and honest about everything regarding my service. I knew what to expect and was satisfied with my experience.
10/25/2024
Madhava Rao. VERIFIED CUSTOMER
Appreciate Diana’s help.
10/25/2024
Martha S. VERIFIED CUSTOMER
The best service.
10/25/2024
Eugene K. VERIFIED CUSTOMER
Top notch.
10/24/2024
Terry H. VERIFIED CUSTOMER
Thank you to the awesome staff
10/24/2024
Robert R. VERIFIED CUSTOMER
Adrian, does a great job for Larry Hopkin’s Honda !!!
10/24/2024
Karen R. VERIFIED CUSTOMER
Adrian is very helpful and explains everything
10/22/2024
Marlene M. VERIFIED CUSTOMER
My Odessey has experienced a difficult to diagnose stall out problem. AlthoughDiana has been very helpful and a good communicator, the solution to the problem has not been definitively identified. I did authorize recommend work through it is still not certain that is the fix. She is ready to release the vehicle, but I fear a very dangerous situation if it stalls out on a freeway. I have to have assurance it is safe to drive before taking the vehicle back. Next, I want to consult with the service manager.
10/21/2024
Ashlee T. VERIFIED CUSTOMER
Does the windshield wiper fluid not get refilled during an oil change? If so mine was missed as I have none which is quite dangerous.
10/21/2024
Maria R. VERIFIED CUSTOMER
Actually, I brought my vehicle due to a recall. There was a miscommunication between departments at Honda and parts never were ordered and surprised when I dropped my vehicle. They were clueless. I got a phone call to let me know about the odd situation and tame my vehicle back. Instead, I ended ordering an oil change and the fix of a tire since I was out of town and couldn’t pick up my car. That service was completed successfully and on time.
10/21/2024
Tarissa I. VERIFIED CUSTOMER
Very helpful and knowledgeable staff
10/20/2024
Jennifer M. VERIFIED CUSTOMER
Kevin was very knowledgeable, friendly, and professional. He made my service experience a great one.
10/20/2024
Miu Ying. VERIFIED CUSTOMER
I had Kevin Schweininger not Paul Gaudette. Kevin was very friendly and helpful.
10/20/2024
Vishwajit B. VERIFIED CUSTOMER
Dianna did an excellent job explaining all the steps needed in the management. She gave timely updates and helped me getting a recalled part fixed too.
10/20/2024
Carol R. VERIFIED CUSTOMER
Kevin, was professional and courteous. My car was finished on time.
10/19/2024
Anne G. VERIFIED CUSTOMER
Dianna explained the work and was able to answer my questions giving full details of the work and why it was recommended. She is very knowledgeable
10/19/2024
Everone G. VERIFIED CUSTOMER
Amazing work. Thank you.
10/19/2024
Barbara W. VERIFIED CUSTOMER
Diana is very helpful, knowledgeable and explains things well.