Gabriel was kind and knowledgeable about what needed to be done with my car I appreciate all the service that has been given to me over these many long years that I have owned this 1998 Honda it has served me well thank you Eunice S
3/8/2020
Janakiraman K. VERIFIED CUSTOMER
Brandon did a great job explaining the issues and the gave an ETA which was met. He gave exemplary service while I was at the dealership. Thanks Brandon.
Regards,
Kumar
3/8/2020
Olga T. VERIFIED CUSTOMER
Once again the staff at Hopkins Honda were amazing, thank you!!!
3/8/2020
Michiko S. VERIFIED CUSTOMER
Thank you very much for a quick and good quality service!
3/8/2020
Sri K. VERIFIED CUSTOMER
Thanks to Duk and Brian.
3/8/2020
Gregory M. VERIFIED CUSTOMER
After days of major service, car started stalling after already picking it up. Had to bring it back following day to resolve. It was addressed, with no charge, but was inconvenient.
3/7/2020
Nand P. VERIFIED CUSTOMER
Very satisfied, only comment too expensive
3/7/2020
Arya T. VERIFIED CUSTOMER
Richard was wonderful!
3/7/2020
William B. VERIFIED CUSTOMER
Paul was great! Super efficient and helpful and friendly.
3/7/2020
Connie S. VERIFIED CUSTOMER
Brandon was very professional and knowledgeable regarding my car! his quote on my vehicle was right on point and he waited for my car and he made sure I didnt wait minute longer. I love that. the service today was definitely A+.also I love how your shuffle driver was very courteous he came around asking did anyone need ride. I was really impressed with him also. thank you for providing us with the customer service we can depend on.
3/7/2020
Joseph L. VERIFIED CUSTOMER
Very good service! I liked the people at Hopkins. They were helpful and even tho they did not fix my hood flutter problem because they could not duplicate the issue I still would recommend them.
3/7/2020
Simrat S. VERIFIED CUSTOMER
I was told to pick up the car from the new car section yet when I got there at 7:50 it was closed. It was a waste of my time and money (I had to take an Uber to get there). I would have appreciated if someone had told me you close before the scheduled time of 8 pm.
3/7/2020
Grace H. VERIFIED CUSTOMER
Robert Alvarado alway provided high satisfaction ‘s services. I am so happy have Robert’s here.:). Grace
3/6/2020
Roxana G. VERIFIED CUSTOMER
Thank you so much everything was wonderful services time thank you Honda team
3/6/2020
Allison S. VERIFIED CUSTOMER
It was great. I will say if I had known when I scheduled my appointment that it would have been 2 hours, I would have scheduled my day differently but that's not on Brandon :)
3/6/2020
Hooger K. VERIFIED CUSTOMER
It couldn't have been a smoother experience.
3/6/2020
Jeffrey H. VERIFIED CUSTOMER
When making my appointment, the person on the phone asked if I wanted to wait. I hadn’t thought I was going to do this but then since they asked I decided I would. When I got to Honda to drop off my car they told me they wouldn’t work on my car for two hours. Not acceptable.
When I picked up my car Richard told me to go to the cashier. The cashier did not have my car’s documents. After the cashier picked up the documents I paid. Then I waited for my car to be brought around for around 10 minutes. Then the wrong car was brought. While this experience wasn’t nearly as terrible as the drop off, it was consistently annoying.
3/6/2020
Mary M. VERIFIED CUSTOMER
Great service; vehicle ready at time committed.
3/5/2020
Sunil M. VERIFIED CUSTOMER
Robert did a great job!
3/5/2020
Vamsi Krishna. VERIFIED CUSTOMER
Gabriel treated me very well and answered my questions and helped me to deliver my car in time