Rob took excellent care of me from the moment I checked in to when I got my vehicle back. I particularly felt he listened to me when I told him I had a time crunch cos of previously scheduled work appointments, he came in and checked on me since I was waiting and when my appointment time came close and my car wasn't ready (I'd added some extra work), he made sure I got a loaner car so I could get the extra work done that day instead of having to come back...I greatly appreciated this. Rob went over everything with me so I understood what was being done. Rob's customer service is excellent and Honda is lucky to have him. Thank you, Rob!
2/21/2020
Golder A. VERIFIED CUSTOMER
I was really happy with the Service. Adrian was very helpful, he kept me in the loop on everything that my company vehicle needed. It was a fast service. Thank you Again.
2/21/2020
Delvin T. VERIFIED CUSTOMER
Gabe was great, and very efficient.
2/21/2020
Zach D. VERIFIED CUSTOMER
Brandon and Shannon did a great job providing quality customer service. I’ll be definitely be back!
2/21/2020
Lorena . VERIFIED CUSTOMER
Todo muy bien Gracias
2/21/2020
Mohanraj A. VERIFIED CUSTOMER
Excellent Service! Really Appreciated!
2/21/2020
Jennifer Y. VERIFIED CUSTOMER
She was very friendly. She also gave me updates so that I know when the vehicle will be ready to go.
2/20/2020
Maria M. VERIFIED CUSTOMER
Thanks to Brandon and specially to the Mechanic who found the problem right away. First time just guessing. Thanks
2/20/2020
Didier B. VERIFIED CUSTOMER
Outstanding service : as always !
Two thumbs up!
2/20/2020
Fnu M. VERIFIED CUSTOMER
He was awesome
2/20/2020
Lynnette P. VERIFIED CUSTOMER
Robert is an excellent model of good time customer service
2/20/2020
Ashita P. VERIFIED CUSTOMER
Super helpful, answered all our questions.
2/20/2020
Mathilde K. VERIFIED CUSTOMER
Rob evaluated the car yesterday and set our appointment up for today. We knew how much it would cost, how long the repair would take. Both were spot on accurate. This makes the whole process better. Thanks, Rob!!!
2/19/2020
Karen J. VERIFIED CUSTOMER
Went in to have airbag issue addressed. Left with the SRS light still on.
2/19/2020
Abhinav G. VERIFIED CUSTOMER
The door actuator malfunction was a result of a repair done by a body shop and Richard proactively worked it out with the body shop owner and got them to pay for fixing the door with little intervention on my part. Really appreciate that!
2/19/2020
Amanda R. VERIFIED CUSTOMER
He was a great! I look forward to working with him again!
2/18/2020
Volha I. VERIFIED CUSTOMER
Thank you!
2/18/2020
Felix S. VERIFIED CUSTOMER
I’ll wait at least a week to really evaluate the brakes performance. I appreciate that the work was done on time as promised.
2/18/2020
Feng X. VERIFIED CUSTOMER
The service was good, but the price was too high($630 for basic a13 service with Honda Civic 2013), I don’t think I can afford anymore.
2/18/2020
John R. VERIFIED CUSTOMER
Did not seem very well trained.
She (and others) gave me inconsistent reasons for the delay in my car being serviced (5 days and counting).
In fairness I could have gotten a loaner from you guys but my car insurance data had been misplaced. My fault not yours.