Today i was waiting for the car in the Hopkins. Richard managed to make my waiting time minimal. Aporeciate his consideration.
1/22/2020
Maria R. VERIFIED CUSTOMER
Very nice people. Everybody was friendly and supportive. Thanks.
1/21/2020
Angelina R. VERIFIED CUSTOMER
Highly recommended, the service advisors are friendly, informative, provided status updates about my vehicle and I was able to use their shuttle service (drivers were friendly). I will definitely use their services for all my auto maintenance needs.
1/21/2020
Kristen A. VERIFIED CUSTOMER
Would be great if you all washed or vacuumed cars as a simple nice gesture.
1/21/2020
Qiaochu L. VERIFIED CUSTOMER
Adrian is a helpful advicer, I am extremely satisfied with his service.
1/21/2020
Gagandeep S. VERIFIED CUSTOMER
Brandon helped at every step of the way and was really knowledgeable! Thanks!
1/20/2020
Siavash S. VERIFIED CUSTOMER
Although having an appointment it took 30 minutes to get checked in and another two hours for the service to be completed just because some people were ahead in line as I heard from the representative. If it’s going to work like that I don’t knowWhy we are even scheduling for an appointment
1/19/2020
Johanna S. VERIFIED CUSTOMER
Brandon was very professional and extremely helpful. He was courteous, and he explained in detail the service done to my car. I was in a hurry to go to work and Brandon told me he would do his best to have the service done within that timeframe and I was able to get to work on time.
1/19/2020
Beatriz O. VERIFIED CUSTOMER
Excellent service!
1/19/2020
Janine I. VERIFIED CUSTOMER
I appreciate your understanding on my spending needs. It would be great to have more negotiating with your high costs for services...I love my reliable Honda and will keep it till the end!!! Thank you so much for providing me with a loaner car for the duration of my services! You have risen the bar!!!!
1/18/2020
Tadeu Z. VERIFIED CUSTOMER
Not only was the service done incorrectly at first, I was met with condescension and bad attitude when I pointed it out. A big thank you to Paul, who was the only person who listened to me and went out of his way to try and set things right. Unfortunately, despite his apology and overall very respectful service, it really lowered my confidence in the rest of the staff, and it’s rather unlikely that I’ll bring my car back to get service there.
1/18/2020
Joanne S. VERIFIED CUSTOMER
I appreciated the explanation (verbal) of my service and also the short time I waited. Thanks!
1/17/2020
Michael H. VERIFIED CUSTOMER
I appreciated his courtesy and professionalism.
1/17/2020
Rahul R. VERIFIED CUSTOMER
I used to get my car serviced at another dealer.
I took a chance, and was assigned Adrian the first time at Larry Hopkins.
He is very friendly, communicates and explains well and someone you can trust your vehicle with.
Since then I bring both my cars here.
1/17/2020
Cory E. VERIFIED CUSTOMER
Brandon was fantastic, very helpful and made the process easy.
Thank you.
1/17/2020
Leela Mohan. VERIFIED CUSTOMER
Rob is the best. His work is exceptional.
1/15/2020
Bhuvana H. VERIFIED CUSTOMER
My appointment time was at 10 am but they signed me in only at 10:55 am. I was sitting in the car simply waiting. Rob tried his best to get things done quickly but I did not appreciate the 1 hour delay in the beginning. My entire day had to be rescheduled due to this.