They did not do a diagnostics of my car they just turned it on and from that they saw that I needed a starter which is what I told them I needed when I got there and I was charge $90 for that which is a lot of money and then was told it would cost me about $980 to put a new starter in well I went someplace else and I got my starter my car is running beautifully and it was for way less than half of what Honda wanted to charge me so I’m not sure I’m going back to dealership
I have depended On Honda for the last 30 years. It is a shame I can no longer be provided with the service I once had,
12/3/2019
Umesh T. VERIFIED CUSTOMER
Should have provided a rental since this was a recall
12/3/2019
Nathan J. VERIFIED CUSTOMER
Gabriel was cool, told him I needed the car ASAP as I was waiting. He got me out there quick.
12/3/2019
Laura P. VERIFIED CUSTOMER
David Liss is an excellent service advisor. When there are multiple
Issues, he helps the customer understand the priorities. Which is why I also brought my Toyota to Larry Hopkins Honda for service. However I’m not sure all Honda Service Advisors recognize the importance of return customer visits
12/1/2019
Albert L. VERIFIED CUSTOMER
I was a little disappointed from my visit this time. Took the car in to check on battery that was just replaced under warrenty a month ago because car wouldn't start. This happened multiple times before i took it in.
The dealership told me everything checked out, from battery to drain to charging system, and sent me home. But after i brought it home, the next day the car didn't start again... I had to bring the car in again the next day right before thanksgiving, and it turns out I had a bad battery (the "new" battery that was just replaced a month ago). And because i was now 3 days out of warrenty, i had to pay for a new battery... even though I just had a "new" battery placed in the car that didn't even last a month...
the dealership did offer a 30% discount on the service, but it doesn't feel right to have a "new" battery die in a month, 3 days out of warrenty, resulting in me needing to purchase a new battery..
12/1/2019
Ming L. VERIFIED CUSTOMER
Very nice people there.
11/30/2019
Cynthia O. VERIFIED CUSTOMER
Thanks for the quick service!
11/28/2019
Patricia D. VERIFIED CUSTOMER
Richard said I would have to wait for at least 2 hours but the job was done in one hour and 45 minutes. BTW I love the new system of email customer that car is ready.
11/28/2019
Juana M. VERIFIED CUSTOMER
I really appreciate Brandon’s above and beyond assistance in making my experience as smooth as possible.
11/28/2019
Marcos U. VERIFIED CUSTOMER
Richard was terrific! Five stars all around!
11/27/2019
Victor A. VERIFIED CUSTOMER
Service Advisor Richard Schwartz is knowledgeable and easy to work with.
11/27/2019
Miroslav V. VERIFIED CUSTOMER
Robert Alvarado is a very professional and always ready to help and explain. All those years (20) we own the car, we are 100 percent satisfied with his service.
11/27/2019
Daniel N. VERIFIED CUSTOMER
I received great communication from Adrian Vasquez. He kept me up to date with vehicle and clearly explained with needed to be done to resolve my problem.
Thanks for the great support.
11/27/2019
Gajanan A. VERIFIED CUSTOMER
overselling potentially unnecessary services,
11/27/2019
Raja R. VERIFIED CUSTOMER
Service was not to the expectation. Too slow to respond to calls and the receptionist sounded rude as well
11/26/2019
Lyticia B. VERIFIED CUSTOMER
Appreciate the fast service
11/26/2019
Milane A. VERIFIED CUSTOMER
i’m very satisfied for the service they done for my car ,specially Paul he was very helpful . he helped me everything what in need to be done for my car.I will appreciate him a lot thanks for all help.
11/25/2019
Paul C. VERIFIED CUSTOMER
Completely satisfied
11/25/2019
Niharika J. VERIFIED CUSTOMER
He was extremely helpful and I would recommend him to others