Dianna kept me informed about the status of my car. She answered all my questions and I didn’t have to wait around for long to get my car.
9/29/2024
Sunmook P. VERIFIED CUSTOMER
Service rep did not focus on a concern I had. It was not written down in service request. When I asked him if mechanic looked at the issue, he provided a weak answer. Lood at the onvoice and did not see mechanics response.
9/28/2024
Linda N. VERIFIED CUSTOMER
Diana was very personable and knowledgeable. I appreciated her service today
9/28/2024
David R. VERIFIED CUSTOMER
Very helpful when the part wasn’t available. Adrian was attentive to clear communication and to my needs for a vehicle that day. Great work!
9/28/2024
Kenneth K. VERIFIED CUSTOMER
Love the service
9/28/2024
Kelvin M. VERIFIED CUSTOMER
Jacquelyn was personable and listened attentively.
9/28/2024
Charlotte P. VERIFIED CUSTOMER
When the recall repair was going to extend into late afternoon I was not thrilled at the prospect of having to sit there all day. I was delightfully surprised when the rep offered a loaner. I drove it the 3 miles home and filled up the tank with gas to show my appreciation.
9/28/2024
Robert R. VERIFIED CUSTOMER
Richard helped me get a good deal on tpms sensor replacement, wheel alignment and tire rotation. Always professional and great customer service. Dave in parts is cool too. Also the master mechanic who helped me this time is awesome.
9/27/2024
Robert R. VERIFIED CUSTOMER
Richard did a great job advising me on the service I needed.
9/27/2024
Gowtham R. VERIFIED CUSTOMER
Dianna was great and communicated well. Very happy with my experience overall.
9/27/2024
Arthur A. VERIFIED CUSTOMER
Dianna did an outstanding job. Very professional and helpful. She is a “keeper “.
9/27/2024
Don H. VERIFIED CUSTOMER
Ok
9/27/2024
Edward C. VERIFIED CUSTOMER
It was very easy to get my 2024 CR-V into its scheduled service. Dianna was super helpful! One little issue is that I arrived at my scheduled time, but I had to wait 20 minutes before getting the process going. There were signs sort of apologetic about waiting, but what it says to me is that you value other things over being on time. Hire more people so you can properly take care of your customers...
9/27/2024
Jonathan D. VERIFIED CUSTOMER
Adrian is very good will go back to him again
9/27/2024
Chongguan T. VERIFIED CUSTOMER
Don't change anything, it is already perfect
9/27/2024
Eugenia L. VERIFIED CUSTOMER
Excellent service
9/27/2024
Sabina T. VERIFIED CUSTOMER
It has amazing experience with Richard Schwartz. Thanks for the service. You all guys are amazing friendly manner. Keep it up yours great attitude guys. Thanks Sunnyvale Honda family.
9/27/2024
Craig C. VERIFIED CUSTOMER
Good job, boys!
9/27/2024
Emiliano M. VERIFIED CUSTOMER
I’m fully satisfied.
9/26/2024
Paul G. VERIFIED CUSTOMER
Paul is the best advisor I have ever had the pleasure of working with