Excelente la atencion y dedicacion con mi auto, muy buena persona Gabriel Aguirre, Felicitaciones por excelente funcionario.
11/20/2019
Jing W. VERIFIED CUSTOMER
Gabriel did a great job. I would like to give him a five stars.
11/20/2019
Richard M. VERIFIED CUSTOMER
Great service!
11/19/2019
Christian M. VERIFIED CUSTOMER
I have recieved the fastest oil change services up to date here at lart Hopkins honda and an outstanding , friendly customer service, thank you very much!
11/19/2019
Rob B. VERIFIED CUSTOMER
My Car is working well thanks to your help and quality service. Thank you!
11/19/2019
Fernando R. VERIFIED CUSTOMER
Outstanding service from Gabriel.
My only complain is that I reserved online and got assigned an advisor that has not been working on that office for long time. Please update you advisor list from the online reservations.
11/18/2019
Irma M. VERIFIED CUSTOMER
I appreciate the help you guys gave. Great service. 10/10
11/18/2019
Theodore T. VERIFIED CUSTOMER
My car indicated A147 service needed. I brought it in to do as instructed. I did not ask for ANYTHING over and above what the car itself indicated. I was told by Alicia that the fidelity car plan I bought from Larry Hopkins Honda when I bought my car, under the explicit pitch that it would cover all maintenance needs for the car would only cover A1 and I had to pay $300+ to cover the rest. Either there is an mistake and I should thus get reimbursed, or the car plan was sold to me under false pretense and therefore constitutes misleading sale, even fraud. I want to believe it’s the former, and that this is a simple mistake that you will rectify promptly.
I escalated to Hassan (sales Manager) who told me he couldn’t do anything and advised me to talk to Rick (GSM) on Tuesday when he’ll be in. I hope and trust we’ll be able to clear this up and reimburse the $$ I was forced to pay in order to get my car back on Saturday.
11/18/2019
Saroja K. VERIFIED CUSTOMER
Kevin was awesome and very helpful! He was very thorough and took the time to explain the condition of my vehicle. Thank you Kevin!
11/17/2019
Silvianathalia O. VERIFIED CUSTOMER
Muy buena atención
11/17/2019
Rohini L. VERIFIED CUSTOMER
Kevin did a wonderful job together with the maintenance team and made sure to check on the issue with the daytime running lights - including the diagnosis and suggested the next course of action, and kept me updated in a timely manner. Keep up the good work!
11/17/2019
Geron F. VERIFIED CUSTOMER
When I booked my appointment, I was not a made aware that if I drop my car off I wouldn't get it until 4 p.m. My appointment was made for 8:30 a.m. on Saturday November 16. I am so glad Kevin Gaddis was able to get my car in at 8:15 when I showed up and out by 10:00 a.m.
11/17/2019
Debra B. VERIFIED CUSTOMER
You did what I asked for - you fixed the annoying wobble. The rest of the work needed to be done and was done well.
11/17/2019
Scott W. VERIFIED CUSTOMER
Gabriel gave a good estimate on time for completion of service and both texted and called when it was ready. I’ll be honest, the last time I was in for service it did *not* go well but I opted to give you guys another chance and I’m glad I did.
11/17/2019
Bill K. VERIFIED CUSTOMER
Your dealership is always professional and does a great job.
11/16/2019
Jt L. VERIFIED CUSTOMER
Thanks
11/16/2019
Shao W. VERIFIED CUSTOMER
My advisor forgot to notify me when my car was done.
11/16/2019
Balaji S. VERIFIED CUSTOMER
The problem for which I came isn't fixed at all. Totally disappointing