Friendly fast service! Appreciated that Kevin explained what exactly would be checked during inspection and offered suggestions on what to replace in order to keep our Honda safe for our upcoming road trip.
10/31/2019
Hebron W. VERIFIED CUSTOMER
Yes, I would be willing to complete a survey pertaining to the service provided me by, Adrien Sir. However, It should be mentioned that he has one of the best follow- through ethnic I have experienced where he keeps his word and ensures the work is executed which represents not only himself but the dealership as well. Truly rarity.
10/31/2019
Robert W. VERIFIED CUSTOMER
David Liss was perfect as all of the Hopkins people I have dealt with have been. Congratulations on running your organization so well and keeping such good people.
10/31/2019
Steve L. VERIFIED CUSTOMER
Good job by everyone, service completed quickly
Thanks !!
10/31/2019
Dianna C. VERIFIED CUSTOMER
Dave was great to work with! Very nice, professional and kept me informed throughout my service.
10/31/2019
Anand S. VERIFIED CUSTOMER
Excellent professional service by Gabe. I will give 5 Stars to him. Fantastic service.
10/31/2019
Jitendra G. VERIFIED CUSTOMER
Rob is a super trusted advisor who is super prompt in his service! Always look forward to working with him!
10/31/2019
Yinka B. VERIFIED CUSTOMER
Overall I was very happy with Richard's service. One thing that he could have done to improve is call me earlier to let me know what the diagnosis was or to tell me that they were still working on it. I felt like he went out of his way 2 help me use the warranty we bought. Last time with another agent I was charged for something that was covered under warranty because the service agent had not looked. It was cleared up but I was grateful that Richard had figured out that we had a warranty himself.
10/30/2019
Hector E. VERIFIED CUSTOMER
Richard has always been very professional, respectful and he takes the extra time to listening to my issues or concerns when I bring my CR-V for service.
I could say I have been very lucky to choose Larry Hopkins when I had to buy my new car, and continuing with my SUV service.
10/30/2019
Kushal D. VERIFIED CUSTOMER
Some fuel cleaner was included in my A1 maintenance without telling me about it beforehand. Also i was charged 44 bucks for it a normal websearch showed the price for it was $24.
10/30/2019
Mohan M. VERIFIED CUSTOMER
I felt not good customer service from Rob
10/30/2019
Laurel J. VERIFIED CUSTOMER
Kevin was great, and provided excellent, friendly service.
10/30/2019
Regina L. VERIFIED CUSTOMER
Rob has amazing customer service.
10/30/2019
Theresa S. VERIFIED CUSTOMER
Rob is always extremely attentive to my needs with my car. He is very thorough very kind and has always taken care of me for all the years that I've had my Honda's at Larry Hopkins Honda. He's the best and I told him he can never retire
10/30/2019
Homer T. VERIFIED CUSTOMER
Richard did an excellent job, and the supporting staff was friendly and helpful as well. In two years I will be buying a new Honda, mostly a truck.
Homer T
10/30/2019
Christina K. VERIFIED CUSTOMER
Adrian is an very helpful and knowledgeable, I greatly appreciate his service.
Thank you!
10/30/2019
Phil G. VERIFIED CUSTOMER
Everything was excellent except the shuttle driver was super jerky with brakes, accelerator and steering...
10/30/2019
**** T. VERIFIED CUSTOMER
Rob is always a proffesional and knowledgable!
10/29/2019
Cathy O. VERIFIED CUSTOMER
Entire experience from booking appointment to paying cashier was a disappointment and below average. Doesn’t seem like you guys care about keeping your customers. On average service has been below mediocre my last few times there.