Thanks for helping me with dead battery in CR-V EX-L 2018 while servicing 70 other cars this busy Saturday. I was stranded. Thanks for saving my day.
10/25/2019
Sandy H. VERIFIED CUSTOMER
I always appreciate Roberts attention to detail and thorough explanation of all work being done. He is a great service rep for Larry Hopkins
10/25/2019
Bhavin M. VERIFIED CUSTOMER
Very understanding and explained all the problems well.
Made sure I was getting the best parts and the price
10/25/2019
Gurjeet S. VERIFIED CUSTOMER
Good job
10/25/2019
Alex P. VERIFIED CUSTOMER
Adrian is the best!
10/25/2019
Charles B. VERIFIED CUSTOMER
David was very courteous and professional.
10/25/2019
Virgina P. VERIFIED CUSTOMER
David Liss provided the best service I have ever had at Hopkins Honda. I found him to be straightforward and honest, yet also extremely pleasant and thoughtful. Past experiences have not been so pleasant; I hope this is a sign of change for the good.
10/25/2019
Sree K. VERIFIED CUSTOMER
Rob gave very detailed explanations of the issues found and the work that was going to be done. Very patient and answered all questions
10/25/2019
Cong V. VERIFIED CUSTOMER
He is an excellent adviser. He explained in details what need to be done and followed up when the car was done. He would be an asset to your company
10/25/2019
Jigisha P. VERIFIED CUSTOMER
The car is all dirty from inside as well outside .
No inside vacuum performed also .
I usvally give my cat to Stevens creek and they atleast doing inddor vacuum clean .
Dispointed .
10/24/2019
Sandra P. VERIFIED CUSTOMER
1st time customer with no appt. Great service helped above and betond
10/24/2019
Haroon I. VERIFIED CUSTOMER
David Liss did an excellent job as an advisor. He is knowledgeable and efficient and he made sure his customer was taken care of. Thank you!
10/24/2019
Dung H. VERIFIED CUSTOMER
I do appreciate your service
10/23/2019
Edgar A. VERIFIED CUSTOMER
Adrian is professional, calm, honest. Liked my visit.
10/23/2019
Lee A. VERIFIED CUSTOMER
I am grateful to Kevin for his professionalism and expertise. He made me feel welcome and honored. Please know how much Kevin represents Larry Hopkins. I would not want to take my car anywhere else. Thank you for hiring an excellent employee like Kevin. Sincere, Lee A
10/23/2019
Cheryl S. VERIFIED CUSTOMER
Friendly, professional and notified my as soon as my car was ready for pickup. Remembered me as well once I walked in!
10/23/2019
David W. VERIFIED CUSTOMER
"Authorization" page had "pretax" total, not "total" amount on it
10/22/2019
Joseph F. VERIFIED CUSTOMER
Rob Alvarado was by far the most exceptional service advisor I’ve worked with and I’ve worked with many. He was extremely knowledgeable, friendly, prompt and professional. He made sure to explain in detail the services being performed, kept me informed throughout the day, and was just a pleasure to work with. He took the usual stress of a service visit completely out and I felt completely at ease with him. Thank you Rob! I will be sure to come back to Larry Hopkins for my future maintenance needs because of you.
10/22/2019
Grover B. VERIFIED CUSTOMER
Great customer service
10/22/2019
Dolores L. VERIFIED CUSTOMER
Great, friendly , well info . I would recommend to my friends