The explanations were clear. I get the duration it took for the service could have been a little shorter, not that I do not understand how many vehicles were queued for service the same day.
10/3/2019
Kevin H. VERIFIED CUSTOMER
Very pleasant experience, really appreciated the complimentary rental to make the service visit worry free.
10/3/2019
Glen M. VERIFIED CUSTOMER
Very personable and helpful! He deserves a raise!!
10/3/2019
Judith P. VERIFIED CUSTOMER
Usual excellent service
10/3/2019
David C. VERIFIED CUSTOMER
Best experience ever #1 we definitely come back
10/2/2019
Clarrie J. VERIFIED CUSTOMER
Staff is always really friendly and the shuttle service is a really nice touch. Thank you!
10/1/2019
Janet P. VERIFIED CUSTOMER
I found the service technician, Gabriel efficient, professional, courteous, clean,
pleasant and helpful. He even noticed a nail in one of my tires. As my tires are still under warranty, I took my car to American Tire Co. and had my tire
problem fixed. I very much appreciated his calling my attention to the situation,
I was unaware of the nail. He was very observant and kind. Hope you have more service technicians like him.
10/1/2019
Girish S. VERIFIED CUSTOMER
Thanks for providing service without an appointment. Appreciate all the help.
10/1/2019
Jacqueline Z. VERIFIED CUSTOMER
The service manager greeted me and was helpful, I had no problem. However, I do think that Honda should consider applying some sort of store credit for regular customers. I should not have to pay $90 to find out nothing is wrong with my car. Maybe offering to apply a store credit for my next service would have made my experience a 5 star rating.
10/1/2019
Roy W. VERIFIED CUSTOMER
Good service by Adrian
10/1/2019
Pradatta P. VERIFIED CUSTOMER
Great service
10/1/2019
Sorav R. VERIFIED CUSTOMER
Alicia was very helpful in getting the service done in time & updated me once service was completed. Great job by Alicia.
However the car wash which I got was horrible. It wasn’t clean properly from outside or inside. I wasted my car wash coupon by giving Honda to wash the car as it got exhausted now but car was not washed properly. I think you should really get the car wash from a good place. I am disappointed with car wash service which I got.
9/30/2019
Rakesh T. VERIFIED CUSTOMER
Kevin is great and I am going to work with him again next time and every time I come to Larry Hopkins
9/30/2019
Anne G. VERIFIED CUSTOMER
David listened to my concern and answered all my questions. He didn’t make me feel rushed. He was very courteous.
9/29/2019
Dong Can. VERIFIED CUSTOMER
Paul did good job in solving the problem
9/29/2019
Wendy F. VERIFIED CUSTOMER
Excellent service, he was very polite. With in 2 hr my car was done. Ahh Thank you for the coupon.