Kevin was a great person. The only thing is that two people from the staff They lack customer service.
8/16/2024
Gary L. VERIFIED CUSTOMER
Thank you for an efficient repair!
8/16/2024
Falguni M. VERIFIED CUSTOMER
Thank You!
8/16/2024
William V. VERIFIED CUSTOMER
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8/16/2024
Christian M. VERIFIED CUSTOMER
Good service
8/15/2024
Rodolfo R. VERIFIED CUSTOMER
Good experience larry Hopkins the vest ???? Adrian vasques????
8/15/2024
Shafiullah S. VERIFIED CUSTOMER
Adrian has been my service advisor for multiple visits and has been very helpful, extremely courteous and responsive. — Shafi Syed.
8/14/2024
Tuyen V. VERIFIED CUSTOMER
Thank you Richard! Excellent service as usual.
8/14/2024
Elaine K. VERIFIED CUSTOMER
Very pleasant and professional. I trust Adrian to give me honest assessment of what my vehicle needs. Very rare! Also he didn’t talk down to me, which I really appreciated.
8/13/2024
Arlene I. VERIFIED CUSTOMER
I always bring my cars for service and Richard is usually my service manager. He does a wonderful job and let's me know if there are problems with my cars. I recommend your dealership to everyone.
8/12/2024
Nam Sung. VERIFIED CUSTOMER
Very nice service and great job
8/12/2024
Katherine D. VERIFIED CUSTOMER
I find it extremely inconvenient and frustrating that a simple service appointment for oil change and tire rotation takes an entire day. Someone told me it’s based on the queue, but that’s nonsense. An appointment should be given a specific time for completion. This vague answer of roughly all day is unacceptable. And if this system cannot be changed, then every customer should either be given a complimentary ride to and from the dealer OR a loaner vehicle.
8/12/2024
Robert D. VERIFIED CUSTOMER
Adrian’s service was just adequate. After leaving two messages he didn’t respond to my fallow up questions about my service. The mechanic that did the oil change left an oily mess that dripped oil.
8/11/2024
Ruth L. VERIFIED CUSTOMER
I picked up my car yesterday (8/10/24) afternoon. When I started my car today (8/11/24) the check engine light came back on. I also noticed that it says I have 60 miles of gas left in the car but the fuel dial is not near the empty sign. Something is wrong there now too.
The shop is closed so I am not able to make an appointment , but I am bringing my car back to the shop tomorrow (8/12/24). I own a van because I need to drive kids around and we are also in the process of moving, so I need my van even more right now. Please provide a BIG loaner car for me.
Tomorrow will be the 4th time I’m bringing my car to the shop to get fixed. So far my car has spent nearly 30 days (1 month!) total at the shop, and I’ve have spent almost $6.5k.
I have owned Hondas my entire life, but after these last few months, my trust in Honda has completely plummeted.
PLEASE FIX MY CAR!
8/11/2024
Rong W. VERIFIED CUSTOMER
She is friendly and knowledgeable.
8/11/2024
Young L. VERIFIED CUSTOMER
Courteous, efficient and concise. Accommodating and non intimidating. Very satisfied with Jaqueline’s service.
8/11/2024
Deepali S. VERIFIED CUSTOMER
Ok
8/11/2024
Steven Y. VERIFIED CUSTOMER
Technician wouldn’t let me show him how to reproduce the issue. The technician repeatedly saying his schedule is tight, disregarding the fact that I took time off work to come and show him the issue he failed to reproduce. I can’t believe spending 5min to work with a customer who waited 20min with no complaints for him to show up is too much.
8/10/2024
Jocelyn B. VERIFIED CUSTOMER
I did the service oil changed but when I check my monitor for oil life still 20% in the monitor..and paid service too high .Service wait is too long 8am to 3pm