Kevin was a great service advisor. He made me feel confident in assured that my car was getting the right service it needs. He walked me thru what was going to be examined and done to my car. I will absolutely come back to Larry Hopkins service center because of Kevin’s excellent service.
6/16/2024
Anusha S. VERIFIED CUSTOMER
Jacquelyn was friendly and communicated everything clearly!
6/16/2024
Ona B. VERIFIED CUSTOMER
Kevin is a wonderful service advisor
6/16/2024
Izhar S. VERIFIED CUSTOMER
Richard was very helpful and I'm very happy with the service. Dave from the parts department was also very helpful.
6/15/2024
Ian A. VERIFIED CUSTOMER
I have several check lights for example ABS, Steering assist, Tire Light and asked that my ECU be inspected, it appears that didnt happen, I was given an estimate for services for my turbo charger and oil feed line which I was expecting but I explained that my battery had to be replaced recently and the ECU may be damaged, Code P0299 is for the turbo charger and code P2563 is for the engine oil level sensor, the report given to me states otherwise and dose not mention code P0299, Thank you for your help regarldess please take these notes into consideration
6/15/2024
Fatima A. VERIFIED CUSTOMER
Adrian was great he was extremely helpful and kind.
6/14/2024
Ma Rosario. VERIFIED CUSTOMER
I went in for them to replace a tail light that was broken and they replaced one that was perfectly fine, the broken one wasn’t even touched. I arrived at 8 am and didn’t leave til noon; I had to wait around with my 8 month old child while they took care of my car; for them to return me car absolutely the same!
6/14/2024
Paula L. VERIFIED CUSTOMER
OK?I'd like to do when I receive it.
6/14/2024
Nathaniel B. VERIFIED CUSTOMER
Thank you for your assistance with my car service
6/14/2024
Vincent L. VERIFIED CUSTOMER
My magic seat issue was addressed as paid for. But the carpet floor inside my car was stained badly because of the work. This should be easily avoided using a cover during the work.
6/13/2024
Aida S. VERIFIED CUSTOMER
Adrian is very professional and explained everything thoroughly. He is very charismatic. Appreciate his excellent customer service.
6/13/2024
Brian E. VERIFIED CUSTOMER
Service advisor was great. Very fast turn around.
6/13/2024
Stout C. VERIFIED CUSTOMER
Richard is very knowledgeable, good follow up & easy to work with.
6/13/2024
Sandy A. VERIFIED CUSTOMER
Great service!
6/13/2024
Prabhu R. VERIFIED CUSTOMER
Richard always provides great service. He is honest and only recommends what’s needed. Great to work with!
6/13/2024
Zachary C. VERIFIED CUSTOMER
Service tech tried to charge me for a battery replacement when I had just gotten a new battery from you last year. Also, $175 for an air filter change? That seems excessive even for a dealership.
6/12/2024
Mary E. VERIFIED CUSTOMER
Service was quick and all staff were accommodating.
6/12/2024
Richard W. VERIFIED CUSTOMER
Adrian was great. Very professional.
6/12/2024
Juan D. VERIFIED CUSTOMER
Very good service
6/11/2024
Ariana M. VERIFIED CUSTOMER
Appreciate Richard’s help with the services I received, he kept me in the loop as my car stayed overnight to take care of a few things. He also helped me select a service that was most convenient for the issue I needed resolved. My car runs like new again. Thanks!