She is very nice and friendly. The service process is smooth. She sent me a message on time to pick up my car. The car is in good condition
2/19/2024
Lanhsin L. VERIFIED CUSTOMER
Poor service. We are unable to start the car. After jumping it, we drove the car to your place for service. They only did some diagnosis? and commented that the battery failed the test,and recommended a new battery? we agree the suggestion. However, the failed battery was not replaced, and asked us pay the fee for diagnosis. We paid the fee and left very disappointedly.
2/18/2024
Loc N. VERIFIED CUSTOMER
Good and friendly service. Thanks, Dianna.
2/18/2024
Napoleon O. VERIFIED CUSTOMER
Jacquelyn's and Paul's service are always outstanding and such a great service experience every time we've needed it.
2/17/2024
Shuning W. VERIFIED CUSTOMER
Excellent
2/17/2024
Kiran D. VERIFIED CUSTOMER
Quick service, no hassles.
2/17/2024
Karla M. VERIFIED CUSTOMER
Good service
2/17/2024
Lisa R. VERIFIED CUSTOMER
Richard is personable. He took the time with explaining details about my service.
2/16/2024
Tzoumbas L. VERIFIED CUSTOMER
All was satisfactory and Dianna was very positive representative of your service!
2/16/2024
Shelly C. VERIFIED CUSTOMER
Diana did a great job helping me to settle down all repairment-related issue.
Always be patient to answer my variety of questions. Appreciate her good job and assistance!
2/16/2024
Brian W. VERIFIED CUSTOMER
Great checks on car. Car works even better after service.
2/16/2024
Dinesh T. VERIFIED CUSTOMER
Dianna T was wonderful as a service
Executive to explain all the details of service and additional options to have better service experience.
2/16/2024
Philip T. VERIFIED CUSTOMER
I was satisfied completely with the maintenance service that I received my only comment on the negative side and it's not related to my particular advisor is that you keep people waiting and awfully long time in the service area before you even acknowledge their presence I was there for 15 or 20 minutes before anyone even came to my car
2/15/2024
Sriyanti M. VERIFIED CUSTOMER
Richard Schwartz is professional , friendly and we are happy with his service .
2/15/2024
Tianqi W. VERIFIED CUSTOMER
Overall I am satisfied with the service. Just a suggestion: when returning the vehicle to the customer, please keep the original setting of the headlights or give a heads up to the customer that their setting may be changed.
2/15/2024
Bharath A. VERIFIED CUSTOMER
Richard was amazing from start to end. He answered every single question I had with a lot of patience
2/15/2024
Eun Yong. VERIFIED CUSTOMER
Thanks!!
Richard is really good!
2/15/2024
Kuoh-Ih H. VERIFIED CUSTOMER
None
2/13/2024
Karen T. VERIFIED CUSTOMER
Jacquelyn was very helpful and very nice.I appreciated that she was able to squeeze me in because I didn’t have an appointment. It’s stressful when one’s car breaks down and she made me feel okay with her professionalism.
2/13/2024
Olga T. VERIFIED CUSTOMER
As always, courtesy and knowledgeable. Thanks Rich!