I just paid over 200 for replacing tires also purchased from your parts department. And I’m getting low tire pressure warning while driving back. I’m living far away and cannot go back for another tire service with another payment. This is disappointing. I’ve been a long time customer with you guys even after I moved to San Mateo. I still come to you guys for all my services in the past 5 years.
11/15/2023
Ranjeet J. VERIFIED CUSTOMER
He has explained me very nicely about what will be covered in the service and also explained the details after car service done .
11/15/2023
Paul B. VERIFIED CUSTOMER
Fantastic service and very professional and courteous!!
11/14/2023
Cynthia L. VERIFIED CUSTOMER
Paul was great. He helped me through the whole process and I even learned something new from him. I never knew what the maintenance code’s meant and he explained what each number meant. Thanks Paul
11/14/2023
James S. VERIFIED CUSTOMER
Paul was courteous, helpful and informative. 5 out of 5 stars!
11/14/2023
Tommy C. VERIFIED CUSTOMER
Tires were not rotated even though it was confirmed by the technician that they were rotated. I hope it was a one time honest mistake and not the norm when services were not fulfilled by the dealership.
11/13/2023
Fuping L. VERIFIED CUSTOMER
After the oil change, why my oil life still show 40%? And now the maintenance code is B.
11/12/2023
Serhii S. VERIFIED CUSTOMER
A professional in his field.
11/12/2023
Noemi N. VERIFIED CUSTOMER
Thank you very much Great Job
11/12/2023
Rohit D. VERIFIED CUSTOMER
No Problem. Dianna did an outstanding job and I will be happy to fill out a survey for her.
11/12/2023
Nancy S. VERIFIED CUSTOMER
We trust Richard to give us good advice on all our Hondas. Over the years we have had 5 or 6 different makes and we bring them all to Richard. Thank you!
11/11/2023
Vincente N. VERIFIED CUSTOMER
Yes -
Jacquelyn was courteous, friendly, kind and professional. She explained my Honda pilot repair/evaluation procedures and went above & beyond to help me get back to Nevada.
Jacquelyn is the type of person who makes your dealership "shine," when compared to other Honda dealers.
Once again, Thank you Jacquelyn for all your help, we made it safely to Nevada.
11/11/2023
Miho N. VERIFIED CUSTOMER
Dianna was very helpful and trustworthy.
11/11/2023
Gonzalo A. VERIFIED CUSTOMER
She was very nice.
11/11/2023
Patrick F. VERIFIED CUSTOMER
I came in for the 3rd time in 6 months for my air conditioning. Richard was very short with me and there still is no resolution to the issue. I WAS TOLD THAT MY A/C WILL WORK FOR THE NEXT 1000 MILES AND IF THERE'S A PROBLEM COME BACK AGAIN!!! VERY UNHELPFUL
11/10/2023
Rajeev S. VERIFIED CUSTOMER
Excellent!
11/10/2023
Irene W. VERIFIED CUSTOMER
Very knowledgeable person
11/10/2023
Charles W. VERIFIED CUSTOMER
Diana was very professional and supportive. My issue involved a slight software disconnect stemming from my recent servicing just days before. The tech’s quickly identified the problem and resolved it.
11/10/2023
Cassandra M. VERIFIED CUSTOMER
Service good, repair seems to have worked (so far). Cost of labor per hour is too high! (about half the population in silicon valley, including the drivers, only get about $20 per hour...)