Bday coupon is great win/win idea. THANKS! :) ps. Thanks again for taking care of my (now ours :))very special, precious acura type r. MANUFACTURER: PLEASE PUT CD PLAYERS BACK INTO CARS, AND WITH GOOD SOUND!!!! MUSIC is safe when driving (uses different part of brain than driving); the other stuff currently installed is DANGEROUS because it occupies the SAME part of brain as driving!!!
9/21/2023
Alexander B. VERIFIED CUSTOMER
Thank you for cheerful, attentive, and professional service experience!
9/21/2023
Jin S. VERIFIED CUSTOMER
good service!
9/21/2023
Gary V. VERIFIED CUSTOMER
I have scheduled appointment for 1oam. Had to wait for 15 minutes to start the process. Please respect your customers time.
9/20/2023
Bozena C. VERIFIED CUSTOMER
All good!
9/20/2023
Jose M. VERIFIED CUSTOMER
Adrian was very professional and knowledgeable. And a pleasure to work with
9/20/2023
Sonja J. VERIFIED CUSTOMER
David was awesome as were the rest of the staff. It is a great dealership.
9/20/2023
Jeevan S. VERIFIED CUSTOMER
David was very helpful in explaining clearly the issue with the car and why the service is being delayed. Upon servicing the car the next day he promptly informed me about the car's readiness.
He further guided me to understand all the services done in the car and the status of the car parts. I would definitely come back to Larry Hopkins Sunnyvale for my service again thanks to David and his workmanship
9/19/2023
Rajaraman G. VERIFIED CUSTOMER
David was very courteous and polite. He helped in servicing done quickly and handled everything well
9/18/2023
Dhiraj R. VERIFIED CUSTOMER
You can call
9/18/2023
Takung C. VERIFIED CUSTOMER
Check in process was way to slow. Waiting room can use some upgrades.
9/17/2023
Sagar B. VERIFIED CUSTOMER
David Chan is totally awesome. This was the best customer service experience I ever had. David truly went above and beyond. My Honda had a problem with the driver door lock. David kept me appraised throughout the process of diagnosing and fixing the problem. At every step, I knew what the service technicians were doing with my car, what to expect, and how much it was going to cost me, based on the results of their investigations. I really appreciate David and Larry Hopkins Honda and am a loyal customer.
9/17/2023
Amanda G. VERIFIED CUSTOMER
David Chan is professional and provides excellent customer service. Thank you for a good experience at Honda.
9/17/2023
Myla R. VERIFIED CUSTOMER
David provided an excellent customer service from beginning to the end, he took the time to answer my questions concisely and set appropriate expectations.
9/16/2023
Hadas K. VERIFIED CUSTOMER
Dianna was very professional. The day she was away, Shannon was supposed to update us. We did not hear from him the entire day. We called and left several messages starting at 11am. In the afternoon my husband went over, only to learn Shannon left for the day. Very disrespectful not to respond to our calls or initiate updating us, as promised.
9/16/2023
Vinayak G. VERIFIED CUSTOMER
Thanks Dianna for the great service!!
9/16/2023
Vicki A. VERIFIED CUSTOMER
Great experience!
9/16/2023
Susan G. VERIFIED CUSTOMER
Easy check in & easier check out. She answered all my questions fully & completely.
9/16/2023
Michael G. VERIFIED CUSTOMER
Thank you!
9/16/2023
Connie S. VERIFIED CUSTOMER
Very nice good communication and always has pleasant smile!