Dianna was helpful, clear in communication and tried to accommodate all my requests. I will come back to her
9/1/2023
Diana B. VERIFIED CUSTOMER
My appointment was at 11 AM today which is August 31St. I waited in my car for an hour, then they took my car for an oil change, I then waited for three more hours. Everything else is great!
Thank you,
Diana
9/1/2023
Kelly C. VERIFIED CUSTOMER
Dianna is very helpful and friendly
9/1/2023
Hai B. VERIFIED CUSTOMER
I came in to change 4 tires, but they are not in stock. So I have to preorder the tire from Part Dept then install at Service
Department. Your website has 15% off Max $150 coupon special for both service and part. I asked David from service department first , and he asked me to order from part department and service department will apply coupon later at installation. So I ordered 4 tires from Part Department and wait them arrived on 8/30. Today I went to service department and had them installed. But my service advisor, Dianna, said she’s not able to apply coupon on part order which had been made. And she only can apply 5% on install labor. On the coupon it states discount applies for both part and labor. I do believe this coupon should be honored to my tire purchase as well.
9/1/2023
Sarmad M. VERIFIED CUSTOMER
Everything went smooth. Thanks!
8/31/2023
Rob A. VERIFIED CUSTOMER
The highest grades will be give to Richard and Larry Hopkins Honda. Thank you all for the great service.
8/31/2023
Judith K. VERIFIED CUSTOMER
she was very professional and kept me informed on the process of my vehicle. she informed to keep an eye on break pads and agreed to come back in November to have them check before my road trip.
8/31/2023
Keiichi K. VERIFIED CUSTOMER
Thanks Adrian!
8/31/2023
Stephen B. VERIFIED CUSTOMER
Good explanation of what needed to be
8/30/2023
Ashley D. VERIFIED CUSTOMER
I really appreciate Billy's customer service! So friendly and patient. Adrian was my service representative and he was great as well. Kept in contact about my car as well as gave me information for the future.
8/30/2023
James L. VERIFIED CUSTOMER
The wait to get checked in was a Surprise.
8/30/2023
William G. VERIFIED CUSTOMER
Adrain Vasquez has great customer service really cares for his clients always going the extra mile for his customers
8/29/2023
Sumeet S. VERIFIED CUSTOMER
Adrian was professional courteous and helpful.
8/29/2023
Diana B. VERIFIED CUSTOMER
Thank you, Richard, for the great job and speedy service.
Best,
Diana
8/29/2023
Kinsuk N. VERIFIED CUSTOMER
David was very helpful throughout the process
8/29/2023
Mimi M. VERIFIED CUSTOMER
with that $$EXTRMLY high.
Was expected the oil,car needs & all area to be looked at every area as well.I need to make on other appointment again.thanks.
8/29/2023
Hai B. VERIFIED CUSTOMER
Suggest adding shuttle service if possible
8/28/2023
Rizalina E. VERIFIED CUSTOMER
You got an amazing service dept especially Diana T who assisted me. She’s very professional and friendly
8/28/2023
Ronak S. VERIFIED CUSTOMER
David was an amazing service provider! He ensured that the car was ready right on time as well as made sure we understood everything that was involved in the servicing. Thank you so much!